Shipping

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Resolved! Can the seller lie about shipping an order?

I contacted the seller to double check if the item is available before buying it.it’s been already 4 days and my order has still not shipped to USPS , only the tracking number and shipping label was provided. There is no progress of my order shipment...

Shipping with stamps

So I sell Sports cards via eBay. I have 100s of forever stamps and now use them sparingly. Since there is no tracking included, buyer and seller never know when item arrives. This being said, buyer can claim item as not received, get their money back...

Don't be too quick to refund buyers for "Not Received"

I'm always averse to refunding someone if it isn't my fault. Yes there is customer service to be considered, but when you're in the right, hold your ground. So many people jump straight to refunding, and it's sad. This was a situation that was good f...

Shipping

I sold an item and asked the seller to wait to pay until I found out the exact shipping amount. She owes more money in shipping than the eBay invoice states. How can I get that changed to the account shipping amount?

Resolved! Custom SKU - How to use this field to pull my sold items from bins?

I have a custom sku added to all my listings. Once the item sells I cannot see the custom sku. I thought the purpose of this field was to be able to organize our inventory. Is there a report that I can create that will show me the sku numbers?I found...

The PDF is password protected. Enter the password.

please help!!!this has been happening since mid April 2024. I’ve reached out to eBay, about this issue, and they do not know what it is. I thought maybe it’s because I added my printer, which is a canon mg3520 to my Microsoft laptop recently, so I r...

returning damaged merchandise

i received my order from ups which they took a picture of it is a golfclub the picture shows the box bent in half and ripped in middle the shaft is in two pieces which i viewed thru the big hole in the box i cannot send a picture with my flip phone t...

Usps and ebay shipping

I bought a pair of shoes for 288.47$ and it was marked delivered may 9th but i haven’t even received them I’ve checked in with my neighbors i asked the seller I’ve filed claims and even went to the post office and nothing can anyone help??

eBay changing excluded international locations to now automatically allow it

Email today from ebay: <> If I wanted to ship internationally, I *would*. But the logistics & licensing required for some of my legal, but internationally regulated, products makes it such a costly nightmare, it isn't worth. And, no, as far as I can ...

Delay at the Global Shipping Center (Litchfield)

Good morning,I searched for this topic and found a few others. However, most of them were being shipped electronics or things requiring batteries. Mine's a book. What other reasons might it be delayed?I'm a bit concerned because it's a rather valuabl...

Handling Disputes

I hope this question finds someone with some answers. Personally, I find it unacceptable, that I have to ask the community a question that Ebay should answer. But, I digress. I shipped an item, but forgot to add tracking number. Buyer said never rece...

Resolved! Confusion in USPS Shipping

As a first time seller, everything else seems to be straight forward except shipping methods. I am just trying to sell some of my trading cards , but having trouble in understanding the differences and advantages (& disadvantages) for each shipping m...

Resolved! Can not print labels "Something went wrong"

If anyone else getting this message right now while trying to print labels

Resolved! International shipping - Canada

I have never done international shipping and think I have the concept, but need reassurance. A buyer questioned if I ship to Canada. The package is one of the larger ones I have and I have it as buyer pays shipping - USPS ground advantage. Is my unde...