A buyer purchased 2 items from me. The items were purchased under 2
different usernames. However, the buyer's real name and address are
exactly the same. The items were purchased 2 minutes apart. Ebay will
not let me combine the orders for shipping b...
Yesterday I sold an expensive item. About 12 hours later, I received the
following message from a random eBayer (another seller):"I just wanted
to warn you. If the buyer of your [item] is a [real name], be careful,
even consider cancelling the transa...
I shipped a $400 item via FedEx for which tracking showed as "delivered
- given to customer" on Dec. 23. On Dec. 24, the buyer opened an eBay
request for a refund, claiming he didn't have the item. I updated the
dispute with the tracking information,...
I'm a newbie seller and need advice from the pros here. I recently sold
a few brand new, plastic-sealed 100-packs of DVD-R discs. Three sales
have gone fine. But today I got a message from one buyer who claims that
the bottoms of the discs are "scuff...
I just sold my very first item. I have a postal scale and when I packed
up the box, it was 9.6 oz. So I purchased the shipping label based on 10
oz. The ONLY things that were then added to the box were the packing
slip and shipping tape for sealing. ...
The notification I got this morning stated:- the package I paid for as
20 pounds was actually 22 lbs. (on the scale, it was 15, and I had
rounded up to 20)- "The carrier has reported that the weight of your
package was 11.5 lbs." This was noted with ...
This is on my Payments page:Some sellers may have noticed an error in
their label fees.Some sellers may have noticed an error in their label
fees. We are aware of this and we are working to resolve it. Thank you
for your patience. The supposed "under...
I'm so glad I found this thread! This just happened to me this morning
for the first time. I shipped 22x18x9 box that weighed about 15 lbs.
from PA to NJ. I even overestimated the weight and put 20 lbs on it to
be safe, because the cost was the same....
Wow, so many responses! Reading everyone's insights is super
informative. I am the OP. I decided to ship separately as if they were
two separate people. Yes, I'll technically lose money versus if I could
combine the orders, but such is life. As someo...
Thanks for the input.Yes, I think I should err on the side of safety,
especially with 0 feedback accounts. Separate shipments. Saving a few
dollars isn't worth the harm that buyers can wreak.@ebooksdiva Of
course, if two different buyers bought, I wo...
