2022 Winter Seller Update

Resolved! Question thread: Reducing unpaid items

Today we announced one of the ways we are reducing unpaid item cases. Buyers will automatically be charged when sellers accept their Best Offer. You can read more about that here. Feel free to review and leave any questions you may have below! Please...

Resolved! Question thread: Updates to fee credits and Below Standard fees

Fee credits and an increase are coming. When a seller issues a partial refund to a buyer, we will automatically credit a prorated portion of the Seller’s final value fee. We’ll also credit the $0.30 transaction fee if the Buyer is requesting a cancel...

Resolved! Question thread: Updates to Feedback

Today we announced how we are evolving the ways we encourage Buyers to leave feedback in the eBay app. Also making important information about Sellers’ brands and businesses more visible to buyers. You can learn more about that here, feel free to rev...

Resolved! Question thread: Subtitle listing upgrade fee change

Adding an optional Subtitle listing upgrade to your listing can increase Buyer interest and along with the final value fee increase, there will be one to the optional Subtitle listing upgrade for some items. You can learn more about that here, feel f...

Resolved! Question thread: Change to Promoted Listings Standard ad fee calculation

We’ll be aligning the Promoted Listings Standard ad fee calculation more closely with how we calculate final value fees. You can learn more about that here, feel free to ask any questions below! Please note that eBay experts will be present and engag...

Resolved! Question thread: Final value fee change in most categories

As you know, fees vary across categories as eBay always strives to achieve lowest total fees across category competitors. Starting on March 1, 2022, final value fees for Store sellers and those without a store will increase slightly. You can learn mo...

Resolved! Question thread: New Messaging experience

We’re introducing a new modern messaging experience in the eBay mobile app specifically. You can learn more about that here, feel free to ask any questions below! Please note that eBay experts will be present and engaging on the boards between 8 am a...

Resolved! Question thread: Selling Manager Pro features are now available free of charge

Over the coming weeks, we’re making many of the previously subscription-only features of Selling Manager Pro available free of charge. This means you’ll have more ways to simplify and streamline listing and managing your business on eBay. You can lea...

Resolved! Question thread: Promoted Listings updates and expansions

Over the coming weeks, you’ll see additional features, entry points, management capabilities, and more for each version of Promoted Listings. These new elements will bring eBay closer to industry standards for paid advertising and are all aimed at bo...

Welcome to the Winter Seller Update Board - read me first!

Hello and welcome to the discussion board for the Winter 2022 Seller Update. If you are visiting the Community Forums for the first time please take a moment to review our Community Guidelines, and consider checking out other boards like Selling or P...