Traditional APIs: Orders, resolutions and feedback

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We can SetUserNotes, but not GetUserNotes?

Hi guys, I'm sure it's just me missing something, but there doesn't seem to be a way to get the custom notes that are added to our orders in eBay Seller Hub. I can get the ones left by buyers, (BuyerCheckoutMessage field of GetOrders), and it seems l...

Getting system error response while runing add item api in sandbox

I am getting system error while running add item api, also when i try to delete payment policies and getting fullfillment polices

GetOrdersResponse missing VAT values

I'm having an issue with getting the VAT on an order over the API, via the web interface I can see the on the invoice my order correctly is 20% VAT but when I get the order via the API the totals are all correct but the VAT isn't listed, the web UI s...

Are platform notifications broken?

I've set up a webhook endpoint for eBay's platform notifications API in order to receive listing updates. I've subscribed to FixedPriceTransaction and AuctionCheckoutComplete among other event types.Everything worked fine until sometime after 19 Mar ...

error in SOAP11 protocol processor: null

we are not getting any data from ebay. below is the error code error in SOAP11 protocol processor: null anyone have any ideas?thanks

Resolved! CompleteSale does not mark orders as shipped and no tracking is inserted

Hi, I'm using CompleteSale API for many years and nothing was changed in my app for a very long time, but today suddenly no records are updated on eBay and my orders stay as "awaiting shipment", not marked as shipped and no tracking number inserted. ...

GetOrderTransactions down?

Halfway through yesterday this call started returning a blank OrderArray and now today it has started giving me this error that it is invalid or no longer supported?apis:eBLBaseComponents">2024-02-22T20:44:45.347ZFailureUnsupported API call.The API c...

BUG REPORT: GetFeedback

Hi developer_support@ebay, I've recently changed the username for my account. During the transition period, when I would call GetFeedback with my old user handle as the UserID, it would return anonymized usernames and transaction ids. Unfortunately, ...

Resolved! [GetOrders] Either OrderId or Creation Time Range or Modified Time Range must be provided

There appears to be an issue with eBay's GetOrders API at the moment. Is anybody else getting this error even if ModTimeFrom and ModTimeTo are being passed? Error: Input Data Missing. (21917149)Either OrderId or Creation Time Range or Modified Time R...

GetSellerTransactions ActualHandlingCost incorrect

In the past week I've had at least three instances where TransactionArray.Transaction.ActualHandlingCost returns 0.00 instead of the correct value. TransactionArray.Transaction.ActualShippingCost + TransactionArray.Transaction.ActualHandlingCost is s...

HTML and trying to message ebay

I am trying to work to get some defects removed from my account. Ebay messaged me requesting i send them some information. However, and I'm not the only on the has this issue, the message will not go through due to HTML. I have changed all the settin...

Get Order's Payment Info - Last 4 digits of card

Dear community, Is there a way to get the last 4 digits of the card? I can't see this info in GetOrders, GetOrderTransactions, GetItemTransactions or GetSellerTransactions calls. Please help,Thanks a lot!

FATTURAZIONE

Buongiorno, abbiamo iniziato da poco a vendere su ebay, abbiamo bisogno di emettere fattura fiscale ad ogni cliente che effettua un ordine, ma verificando dalle impostazioni di vendita di ebay non c'è nessuna voce che permette di far inserire i dati ...

Orders are showing Checkout status incomplete even after completing order

Hi, I am using sandbox account to test ebay api's. I am trying to create orders and completing payments using dummy credit card (as it is sandbox environment ) . I was able to complete transaction, it shows thank you message at the end. But when I fe...

Notifications not being sent after calling SetNotificationPreferences

I have enabled all event notifications types using SetNotificationPreferences API call. I am not receiving any events (well I did receive only one strangely). My account is high volume and I should be receiving lots of notifications. I have enabled "...