03-19-2024 08:03 AM - edited 03-19-2024 08:11 AM
I've set up a webhook endpoint for eBay's platform notifications API in order to receive listing updates. I've subscribed to FixedPriceTransaction and AuctionCheckoutComplete among other event types.
Everything worked fine until sometime after 19 Mar 2024, 01:30 GMT when those two event were no longer received on my end but all other subscribed events (ItemSold, ItemRevised, ItemListed, etc.) were delivered just fine. Is there a way to find out more information of the returned error codes or perhaps the root cause?
When using GetNotificationsUsage request to diagnose, all affected ItemIDs have the following:
<Type>FixedPriceTransaction</Type>
<Retries>2</Retries>
<DeliveryStatus>CustomCode</DeliveryStatus>
<ErrorMessage>API_PAYLOAD_TEMP_FAILURE:APIErrorCode=396</ErrorMessage>
<Type>AuctionCheckoutComplete</Type>
<Retries>2</Retries>
<DeliveryStatus>CustomCode</DeliveryStatus>
<ErrorMessage>API_PAYLOAD_TEMP_FAILURE:APIErrorCode=396</ErrorMessage>
03-19-2024 09:36 AM
Looks like a system bug developer_support@ebay . Three related posts: