cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

cant use custom templates in description

hey , it started few days ago and its really weird.

when i try to use custom templates that i have saved to insert in description nothing happens..when i click "insert" or "manage" nothing pops up.

i use chrome so i tried different browser to be sure and its the same , i also noticed that i am not the only one with this bug right now...anyone has a solution?

link to video you can see what i mean :

https://www.loom.com/share/4460f4ba839e4dfe91b3018772d5bf7e?sid=44e11847-3c18-4d81-a4b7-9fb3ece3ce51

Message 1 of 7
latest reply
6 REPLIES 6

cant use custom templates in description

Anyone ? .....

Message 2 of 7
latest reply

cant use custom templates in description

@syntax2008 

This started happening me today, also. 
Not with all my Description templates, but with at least one. 

I'd like to get some relief. 

Message 3 of 7
latest reply

cant use custom templates in description

its working to you with new templates you created or..?

Message 4 of 7
latest reply

cant use custom templates in description

I am experiencing the same issue with description templates not responding. Neither to insert or manage. Been a few days broken for me too. Very frustrating! 

Message 5 of 7
latest reply

cant use custom templates in description

Same here and very annoying to say the least. 

Message 6 of 7
latest reply

cant use custom templates in description

@syntax2008 

Yes, the problems are only with my oldest template. I'm unable to access it in any way. Would like to just delete it, but can't even do that. 

Message 7 of 7
latest reply