Returns

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Resolved! Ebay agent asking for my personal data when trying to return an item?

Been buying on Ebay for almost 12 years now. Am a Veteran. Bought a lot of cool stuff on here. Also bought a lot of duds on here. What I mean is, defective electronics, counterfeit goods, etc. You already know. Wasn't so bad before 2020, but since 20...

Resolved! Trying to return item

Hi! I purchased an Epson all-in-one April 10. It's defective. The seller says no returns. I decided to go through Epson as it's under warranty. After 3 weeks of jumping through hoops (I won't even get into how ridiculous they were), they said an item...

lack of refund

I bougt a set of rims for a Lexus RS350 and didn't like the look so i returned them aquiring tracking numbers. two weeks later ebay sent a partial refund (half the pucchase amount) I called ebay taht week and and complained about a partial refund and...

Buyer return

A buyer is returning a comforter cause she said it smelled, It was dry cleaned. I put it in a vac space bag to ship it at the lowest price possible for the buyer. She says she can't suck the air out cause she doesn't have a vacuum. Ebay sent her the ...

WHY DO SOME SELLERS CLOSE A REURN POLICY IMMEDIATELY?

I'm so confused some sellers are more than happy to help buyers return. Suppling a label, while others have a closed return policy. I believe ebay should help with this issue and they DO NOT. The sellers that do this ruin it for other sellers doesn't...

Can I insist on return of item as seller

Hi. Looking for help please. A buyer contacted me to say there is a tiny chip on an ornament I sold. It wasn't there when I posted it. I am offering a full refund upon receiving it back but he says he wants a partial refund of £50 to get it fixed and...

Seller sent wrong item, but past 30 day return period. Any recourse?

A seller @ernestfuente_73 sent me something other than what was listed (a part for a car roof rack), which I only realized after I tried to install it, which was after the return period. Now there don't seem to be any options for help from eBay, and ...

Does ebay refund return shipping label when seller wins claim against fraudulent return?

I had a buyer open a return case for damage by USPS, then they did a bait and switch and returned to me a damaged and different version of the item I sold (could tell by the sticker placement and paint job). After filing and submitting reports and ap...

Buyer doing return scam and returning empty box. eBay doing nothing about that

Please help with buyer scams where buyer is sending empty packages as returns and ebay will do nothing about it. When reported to eBay they did not do anything about buyer doing scam and even though clearly packaged weighted only 1 oz. They refused m...

Entreguei o produto de vota para o ebay, que comprei errado, não recebi reembolso, fiquei sem a peça

Entreguei o produto de vota para o ebay, que comprei errado, não recebi reembolso, fiquei sem a peça. O ebay não me responde e tive que entrar na justiça para reaver meu dinheiro. Depois que o caso foi encerrado, não consigo mais falar com o ebay. Fi...

free returns question

Is it true that if free returns are offered in the listing, that eBay will remove negative feedback if the buyer did not bother to attempt a return(before leaving a negative)

Can't upload photo for return

I can't move a photo into the upload box on the return page. What am I doing wrong? I can upload the photo in the contact seller option but seller won't accept.

Can't find order on my account.

Placed order May 8 for Sunglasses do not find order confirmation on my account have receit from Paypal for order LePerfect has order. Want to return.

Ebay Told Me a Return Would be Closed In My Favour but Closed it For the Buyer and Took My Money

I recently had a return request come in where the buyer complained the item was new and had arrived in different packaging. I responded that it was listed as New Open Box and therefore was correctly described. He opened up a return case so I called E...

eBay never returned money on 'hold' after issuing buyer refund.

I know other buyers have posted about this before but I'm unable to get any conclusive info from those posts. When a buyer initiates a return, ebay puts a hold on the full amount of that transaction. When I completed the return and sent the refund, r...