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Can we still contact ebay by phone??????

I've been searching for a way to contact a live ebay agent. Is this still possible???

Message 1 of 9
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8 REPLIES 8

Can we still contact ebay by phone??????

yes you can in help and contact.

 

Scroll all the way to bottom of it to find contact us and go through 3 other screens to get them to call you back.

 

 

Message 2 of 9
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Can we still contact ebay by phone??????

There is no direct number to call CS... You're best bet would be to contact them on social media.

Ebay for business on facebook.  They are by all accounts the best of the CS reps.  The ones contacted through this page are useless.

Message 3 of 9
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Can we still contact ebay by phone??????

Have to go and do a few clicks to get this page.

 

4508d1f8ff0b488571743ca2a36ce1fe.png

Message 4 of 9
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Can we still contact ebay by phone??????

Yes, its still possible! 🙏✌️😎

Message 5 of 9
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Can we still contact ebay by phone??????

@dudleyhillforeign eBay disabled CS phone service for cold calls in early 2020. Some inquiries will present a call option on the help pages with an access code.

Most issues can be solved without CS intervention and there is a wealth of experience on this forum if you want to post your questions here.

If you prefer to contact CS you can go through the help pages or use the chat option on the left side of this page:

https://www.ebay.com/help/contact_us?id=4002

You may have to go through several prompts to access a live agent.

GLORIOUS!

Confused about the switch to eBay discounted shipping? Read this discussion to make an informed decision about opt in / opt out.
Message 6 of 9
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Can we still contact ebay by phone??????

That's the one & only way, That I know, You found it!

Message 7 of 9
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Can we still contact ebay by phone??????

No, phone number apparently,  it's a big secret,  they don't want us bothering them...even though we pay every month for our store...go figure.

Message 8 of 9
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Can we still contact ebay by phone??????

Most issues/problems on eBay for either buyer or seller can be resolved without actually contacting eBay.

If you'd like to return and detail your issue, we'd like to help.  

Message 9 of 9
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