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Selling
Looking for something new to sell? Find out how to sell and connect with other members for advice.
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Forum Posts

Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

User avatar by Community Team Community Team
  • 826 Views
  • 0 replies
  • 21 helpful

Grace Period for Top Rated Seller Status

Hi All: I'm a Top Rated Seller. I got this message from Ebay today--but when I look at my seller dashboard I don't see anything that would put me in this situation. Any ideas about what could be going on? Thank you. We see that you have a great track...

Partial Refund on a Return Request?

I have free returns, which use to qualify you to offer a partial refund, but when I click on Refund Now (without a return), it defaults to a full refund. Or do I have to click on go to the next page to see the option? Don't want to do that unless I a...

User avatar by Visionary
  • 764 Views
  • 20 replies
  • 0 helpful

Can I in my policy or in general discriminate against top rated sellers if I don't want to sell 2 em

Can I in my policy or in general discriminate against top rated sellers if I don't want to sell 2 em because I am noticing all of the privileges that they seem to acquire are privileges that they are widely abusing unfortunately hurting the little gu...

Feedback and phone and chat

Well ebay phone support is at 11:50 AM saying that is past operating hours. So I have to chat. Buyer supplies wrong address and asks us to ship to a different one. Reported buyer. Cancelled sale and told them to re-purchase with the proper address. B...

Quarterly Coupons for Top Rated Sellers

Does any other of the probably millions of top-rated sellers feel insulted that our $25 quarterly coupons have not changed for years, while eBay's shipping supplies have gone up astronomically?

Ebay sues Amazon over 'orchestrated campaign to poach sellers'

Online marketplace eBay has filed a US lawsuit against Amazon, claiming the retail giant used its internal messaging system to poach sellers.The lawsuit alleges that Amazon representatives signed up for eBay accounts and sent messages to persuade use...

User avatar by Enthusiast
  • 118 Views
  • 6 replies
  • 1 helpful

Payment Hold prevents me from shipping item to buyer

How do I 1. contact a human to assist me 2. How do I refund the buyers money because I cannot ship the item as the payment is being held for two weeks3. I have a stellar record for shipping and I do not know why the buyers funds are bing held for ove...

User avatar by Adventurer
  • 112 Views
  • 15 replies
  • 0 helpful

Auction Promoted Listings

Now that this went live I see it’s just about EBay gaining more fees … another way to bleed the sellers… before I paid $1.99 to promote an auction listing that could sell for whatever amount… now it’s percentage based on final sales price. eBay sugge...

Resolved! Promoted Listings ebay message

helloI received a message from ebay, I don't know if it came to me alone or to everyone.Does that mean that you can't add more promoted lists by paying a few dollars like I do now?the message says this Soon you’ll be able to use Promoted Listings Sta...

Flowers and Bees

Why do you make us click bees and flowers? You are wasting my time. Every day, multiple times a day, you make me click this pointless crap. I've clicked flowers and bees so many times I see them in my dreams. And no don't change it to something else....

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User avatar by Adventurer
  • 60 Views
  • 6 replies
  • 1 helpful

eBay Auto-Generating Multiple Business Policies

eBay has been auto-creating multiple new business policies (shipping policies and return policies). Items that I have for sale are then being moved automatically into the new shipping policies. Newly created listings are unable to go live because I g...

People making wrong statements

Hi has anyone have a problem with someone saying that they are selling fake items and it is not true. I am.. but what I have is not fake, it is real, and eBay took it down and said I needed to speak to the person or company that said that in order to...

User avatar by Enthusiast
  • 168 Views
  • 13 replies
  • 0 helpful

Caution all sellers - Check your service metrics! Confirmed eBay is improperly giving penalties!

A few weeks back we discovered an issue where our estimated shipping dates were very late/had 2-3 days added in addition to the normal shipping and handling times. Long story short, after working with eBay Customer Service, the representative said it...

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