The eBay Community

Another thing to be aware of where ebay let you pay the price for their error

Follow along here: The buyer bought an item and paid for it...ok, The label was generated by ebay with the buyer provided address information...and I printed and shipped the item, it goes through the postal service system and makes it all the way to ...

Grace Period for Top Rated Seller Status

Hi All: I'm a Top Rated Seller. I got this message from Ebay today--but when I look at my seller dashboard I don't see anything that would put me in this situation. Any ideas about what could be going on? Thank you. We see that you have a great track...

No recourse for partial order

I ordered two of an item and only received one. I then wrote to the seller 3 times with no reply. I notified eBay and got a form letter from eBay stating “that the item was shipped and received”. Obviously there is no protection if a shipper only shi...

Resolved! My ebay account restricted and my seller board disappeared

Hi! Now my account in status: Your seller dashboard is not available at this time because your account has been restricted. . . I checked: 1 last buyer received 6 items from me on 22 January 2024 but the website of Vietnam post didn t update informat...

Packing Slip

Hi, I'm a new seller and just got my first sale! So, I've printed out my own shipping label that I created and thought I should put a Packing Slip inside the box, and would like to get an idea of what comments other sellers use. I understand that eBa...

Unable to search an order by shipping tracking number

It is a small functionality, but it would make my life easier.When searching for an order, using the search your order functionality, I would like to be able to search by my tracking number (the one provided after an item is shipped). This would make...

Need help an authentication for a seller

I’m new to eBay… I have an expensive Pokemon card up for sale (6k) as an individual listing. I expected eBay to add the authentication tag (over $250) but it hasn’t appeared. Another sale of mine did go thru the process before I ever knew about the p...

multiple pics can't be viewed; none can be enlarged to view

When a seller has multiple pictures of a item, only the first one can be viewed. No matter how much I refresh the page, the other ones cannot be viewed. Also, none of the pictures -- including the first picture -- can be enlarged by putting the magni...