The eBay Community

Eslin Martinez martinezeslini84@gmail.com

My package hasn't arrived, this is the address…End my address is this …1915 central st nw apt 6 Cleveland tn 37311The USPS package arrived at the warehouse but could not be delivered due to incomplete address information. Please confirm your address ...

Selling & Listing Continues to Freeze Up / Not Save on Laptop Browsers

I am having the most difficult time these past few weeks listing items for sale and it is so absolutely frustrating! I was having some success only doing one photo at a time, and going back to edit several times adding more and more photos each time....

Hi so someone is asking for pictures of an item I have listed along with the serial number. Why woul

Why would they be asking for photos of the serial number ? I genuinely don’t get it like what purpose thThat that information with serve . The request for photos of it I understand because I don’t think I ever got around to updating the list with act...

New feedback form

Am I correct in understanding that you can no longer leave feedback for a buyer without rating the merits of the item you purchased? In other words, if you buy, say, a book, you have to read it and decide how much you liked it before you can assess t...

How to get eBay involved in a refund?

I recently sold an item that was listed as untested, and I said I didn't have a charger for it so I wasn't sure if it worked or not. Yesterday, the buyer sent a return request as it was not charging. If I get eBay involved, will it be in my favor bec...

If accepted a return can I offer to refund half price if buyer keeps item

Is it too late to offer buyer half their money back if they keep the item . I have accepted return but not printed return label.

Resolved! Customer Service Just Repeats "Policies" and Does Not Listen to the Actual Customer

I have been both a buyer and a seller for 23 years. Never, have I ever gone through an experience with eBay the way I recently had to. Three items I bought never arrived. USPS said they did. I have a Ring camera and nothing arrived, at all, on the da...

eBay and USPS

My time using Ebay is about over. All the sellers insist on using USPS. Currently I have 5 orders pending on USPS. 3 out of 5 are lost by USPS and they say its not their problem. The sellers do not care either they are only concerned with cheap shipp...

Seller feedback

Hi ~ I wanted to leave a positive review for a seller, but am unable unless I give a product review as well. I don't want to review the product. Did this just change recently? I used to be able to make remarks about the fast shipping, good communicat...