The eBay Community

Why is eBay saying I need to purchase and send someone a return label when they already sent one?

I have it set up so return labels are automatically issued. I have free returns. Somebody told me a skincare device they bought from me was not working. I've sold over 20 of these without complaints and it's over $50 so I asked her if she would file ...

Relentless overseas scammers

Having issues with overseas buyers purchasing items off my store and trying to ship them to sketchy 3rd parties.When I refund their money because I don't ship to 3rd party re-shippers, they delete their account and try again a few days later.Each tim...

Wrong returns sent to wrong sellers

I returned two items I bought from two different sellers, but when I sent out the returns, they each went to the wrong seller. How do I make this right?

Rare Erin the bear McDonald's beanie baby with 3 errors

I'm looking to sale my rare mint still sealed in box with 3 errors Erin the bear McDonald's beanie baby this is a great buy for any collectors

How to get eBay involved in a refund?

I recently sold an item that was listed as untested, and I said I didn't have a charger for it so I wasn't sure if it worked or not. Yesterday, the buyer sent a return request as it was not charging. If I get eBay involved, will it be in my favor bec...

Trying to sell A product. Just 1, but this system does not favor a beginner.

Something simple like free shipping vs not free shipping? Something else that is simple, being that I only want to ship to the lower 48. I don't want to lose money and ship this item for "free"I have scanned for these options 5 times, and I cannot fi...

My listing was removed because it was "counterfeit" when other sellers have the same item listed.

Hello everyone, today I had a listing removed because it was found to be "counterfeit" but it turns out that when I look up the same exact item, others have it listed as well and don't seem to be removed. Has anyone else had this issue and how do I l...