The eBay Community

Buyer claims the item not as described

I had a customer message me after receiving the pants that they were not grey, but are khaki. However, in my listing, as well as description, I have that they are grey. I took 7 different angles of these pants and in every angle they are grey. Howeve...

multiple pics can't be viewed; none can be enlarged to view

When a seller has multiple pictures of a item, only the first one can be viewed. No matter how much I refresh the page, the other ones cannot be viewed. Also, none of the pictures -- including the first picture -- can be enlarged by putting the magni...

Item never received

Item never received! I have contacted the seller 3 times, no response. Today the 26th of April, I'm told I can open a case. It won't let me, it keeps saying "item may still arrive"The item isn't coming, I've waited 9 days already, item keeps saying "...

Cannot purchase and blue box comes on

Have not been able to purchase, bid or add to the shopping cart for two full days now. What's going on eBay!??

Figmentz Seller

Low feedback and scam artist

Resolved! An auction I lost today is not showing up in my "Didn't Win" auction list.

I have not used ebay much I admit. But I am computer savvy. I had placed some bids in the last day on a couple different auctions, and in one case I bid on an item that the auction closed today - just a couple hours ago. (I received an email earlier ...

Selling on eBay.com but ship from Canada return labels

US buyer requesting return. I sell on eBay.com but live in Canada do I buy the return label on eBay.ca or eBay.com as want to generate eBay’s return label.

How to get eBay involved in a refund?

I recently sold an item that was listed as untested, and I said I didn't have a charger for it so I wasn't sure if it worked or not. Yesterday, the buyer sent a return request as it was not charging. If I get eBay involved, will it be in my favor bec...

Resolved! Seller discover-books seems to have gone out of business ~ Mar 20. NOT still taking orders?

Just a heads-up, it appears that Discover-Books has been selling books for weeks now that will never be delivered. Looks like they went out of business ~ March 20th. Verified by employees via Reddit threads and by their shipper for my item bought Mar...

I NEED MY LABEL

hi, The seller dont answer. I NEED THE LABEL FOR RETURN PLEASE

What more proof could eBay possibly need?

I sold a phone on eBay and the dude immediately wanted a refund when it was "delivered", I found out later he was using a freight forwarding service.The package he sent back had a fake name and address on it so the post office sent it back, I talked ...