The eBay Community

Rationale for blocking visibility of "Followers" list?

I have a few people following my store and would love to reward some of them with discounts if they buy from me...but eBay apparently doesn't allow me to view the list of my own followers? Why exactly is that, I know we have repeat buyers at least th...

Listing tool update causes 3x more clicks to remove all pics!?- are we going down this road again???

Yesterday my listing tool updated and now the "picture box" has a new design that is surrounded by a dotted line ands they removed the ultra convenient "Remove all pictures" button from the top right corner. Now you must hover over the corner to get ...

I can't submit or complete the required driver's license ID verification.

Hello, I'm having issues with my required ID verification process. I have an old buyer account and I just started selling with it. After my first successful sale, I got a notification in my seller dashboard about a required verification. It says I ha...

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Paid for item. Didn’t arrive. No purchase history showing

Purchased fly, bug killer tape. Paid for it. Got an email to confirm, payment & delivery. But no purchase history showing on this item. Never arrived. Sent seller @moneycruncher details & photo of purchase. The order number doesn’t seem to exist. Wha...

Buyer's item came back ( return to sender unable to forwrd) after 34 days he wants a refund

I sold an item with a free shipping. It came back -( return to sender-unable to forward) The address was to a shipping overseas company he had on his Ebay account. I received my payout from Ebay. 34 days later the seller contacted me about any update...

Ebays money back policy

Hopefully if all the sellers on ebay, atleast the ones based in USA, would write about the defect in ebays money back guarantee policy;that by choosing item doesn't match photos or listing description, no matter how diligent a seller is about adequat...

New eBay Explore AI Powered Recommendation Feed

Heads up - eBay's got a new AI tool in the wild and this one could have some interesting impacts on sellers! I first saw it when browsing the UK site (which is why these screenshots are for UK), but even though there is not a yet a link in the naviga...