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Current and resolved technical issues - updated as of 05/7/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Instant payout not working

Since 4/11/2024 I have been unable to get instant payout. Anybody else having this issue?

Not able to load photos on the app to existing listings. Please fix this, ebay.

There is an issue processing your request.)

Hi Ebay TeamWhen i tried to accept seller offer, I have received this error (There is an issue processing your request.) I have tried on multiple browsers and phone. Please Help

Can not list or revise. Only see blinking pale gray boxes when I try. Anyone know why?

Shipping address keeps changing on my account

I recently set up e bay account to begin selling and to make purchases. I purchased a video game for Christmas. The seller took a week and nudging to get it in the mail...no problem, but today the item was delivered to Akron Ohio where I use to live ...

Possible overcharge on duties fee by ebay international shipping. Who do I contact?

I live in Greece and have bought several guitar effects pedals over the past year from the USA and my last purchase, a Meris Polymoon pedal which has not arrived yet (Item number: 176286609963), has a significantly higher percent as fee for duties, c...

No balance after purchase

The numerous times I bought a EBAY card. The balance is gone within about a half hour at the key most. Just happened again the other day. I put $100 Any idea's why?

My deleted address on my account keeps coming back as primary address am afraid I may loose my items

Why is it that my deleted addresses keeps coming back on my account especially on check out ,, this error is so dangerous I may loose my items

Listings not showing up in searches

I just listed 3 flashlights yesterday, and they cannot be found with item searches. I find this very frustrating. One is called "Inforce 6VT handheld" flashlight, and there is only 1 other listing on ebay.My listing:https://www.ebay.com/itm/235523141...

I don't have access to purchase at inspection to pay

ATTENTION:Good morning, the product is being inspected on 04/06/2024 with a documentation problem, please check this import because it will be held in inspection and I do not have access ATENÇÃO:Bom dia, o produto está na fiscalização deste o dia 06/...

Can’t Promote Auctions

Anyone else having trouble promoting auctions all of a sudden on eBay? Never had problems before and now none of my new auctions are eligible for promotion. Technical issue or glitch?

two different ebay accounts

somehow ebay assigned an additional account to me. My longstanding account is on my laptop and the one ebay assigned is on my apple phone. I can't print from my phone so I can't get shipping labels. I can't get anyone to talk to me from ebay so what ...

Where is my store button (blue door) that is supposed to be next to the seller name?

I just noticed that my store Icon (Blue Door button) is now missing from all 7,200 of my listings too. The only time I can see it is when I am on my selling page, or looking at "See All Feedback. Why is eBay hiding our stores? So instead of a client ...

Correction of EU tax number for company registration data

hello, My Ebay account is a registered company seller, but I did not enter my EU tax number when registering. I would like to add this to the sales data, but it does not allow me to correct the previous tax number. Who can I ask for help in this matt...

Pasting content into the description box of item listing makes the cursor jump

When I paste plain text into the item description text box, the cursor jumps to the start of the text. This seems like a technical bug. Can you please check this? Below is a video demo of the issue:https://drive.google.com/file/d/1_fs_4aAkYK81I_6n4ed...