The eBay Community

Buyer claims the item not as described

I had a customer message me after receiving the pants that they were not grey, but are khaki. However, in my listing, as well as description, I have that they are grey. I took 7 different angles of these pants and in every angle they are grey. Howeve...

Had listings taken down for policy violation even though they did not violate policy

So essentially I had over 500 of my listings taken down sighting that they were violating replica coin counterfeit policy when in fact all of these coins were genuine US currency none of them were replicas or fakes at first I thought this was an arti...

Why is eBay saying I need to purchase and send someone a return label when they already sent one?

I have it set up so return labels are automatically issued. I have free returns. Somebody told me a skincare device they bought from me was not working. I've sold over 20 of these without complaints and it's over $50 so I asked her if she would file ...

Ebays money back policy

Hopefully if all the sellers on ebay, atleast the ones based in USA, would write about the defect in ebays money back guarantee policy;that by choosing item doesn't match photos or listing description, no matter how diligent a seller is about adequat...

Desire to purchase future items and as a result lost my saler. Why?

Asking about Shenzhou 17 and 18 signed mission envelopes. (crew members) Result- Lost that seller. Why ?

I cannot leave feedback for a customer that just purchased as they closed their account - Help!

I just made a sale and once the item was delivered, I went in to leave feedback for the buyer. When I click on Leave Feedback, I get this response from eBay. "Unfortunately, this user is now inactive and no longer eligible to receive feedback. Review...

App cart not working

My cart say I have 4 item I can see them I go to confirm and buy a nothing tell me my cart is empty, I need to go on the web page to add in cart to be able to pay for them, thit is frustrating, it don't see that my cart had the item already on the ap...

Can I in my policy or in general discriminate against top rated sellers if I don't want to sell 2 em

Can I in my policy or in general discriminate against top rated sellers if I don't want to sell 2 em because I am noticing all of the privileges that they seem to acquire are privileges that they are widely abusing unfortunately hurting the little gu...

Resolved! I am looking to find a new place to buy and sell.

I buy approximately 5k/ month and sell approx 7k/ month on eBay. You can imagine they make a good amount of of this and my subscription. I have recently been the recipient of extortion attempts but 2 buyers and eBay did nothing to protect me. I am fu...