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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Please stop wasting S/H money

...Just venting... Please, don't waste money. Either let me keep it, or you keep it. Please, please, please don't just hand money over to USPS for no reason. It's one thing to overcharge me by charging me a way higher than actual rate, or "undershipp...

Wrong item sent buyer said he would return but hasn’t

Hello, so I sent a buyer the wrong item. I worked with the buyer and we agreed I’d send him the item he had wanted for free if he would return the wrong one I sent. The mistake I made was initiating the refund and mailing the package before he had se...

Resolved! ebay has restricted me from selling,have not sold anything on ebay 5 or ten years

do not know why,ebay said my rating went below their standards,years ago

I'm going o vacation?

Does anyone know How I make a notification on my listing that I'm going on vacation?

eBay me quiere cobra por una venta que no se concreto

Hola NO se concreto venta, jamás me pagaron, como ven en fotos la compradora, solicito cancelar compra eBay, cancelo compra y no me proporciono datos para exportación y la compradora se negó a darme datos personales para exportación. COMPRADORA SOLIC...

Beenie Baby Peace Bear

I have a peace bear beenie baby.Would like to sale it.

Changes to Refund a Buyer form?

The changes to the "Refund a buyer" form/page do not make any sense. I can no longer issue a simple refund for shipping costs (I do a lot of combined shipping). Now there is no clear way to see what the purchase amount is and what is shipping within ...

Resolved! No views

I’ve been selling and buying on here since 1999. I’ve always gotten at least views even if something did not sell. I sell popular items and I don’t believe I am overpriced but some of my items have not even gotten views. I’ve lowered my price on a fe...

Selling Digital Products on Ebay

I have digital products that I currently have listed on Etsy but because of the high volume of digital listings on Etsy, my items are not selling well at all. I would like to sell them on Ebay instead because I think I would get better results. I fou...

Resolved! eBay is not letting me increase my setting limit

Despite years on being on the platform eBay doesn't let me increase my selling limit. I've been buying and selling for awhile now and gathered feedback but I found that the limit is too low for me to continue selling on the platform and needs to be h...

Fell for a scam after 24 years of selling. Anything I should do other than blocking the bidder?

I usually insist on a return but this one tricked me. Anything I should do other than blocking the bidder? I'm ready to move onto the next sale but want to ensure I'm doing the right thing and protecting others. Thanks!

Resolved! Feedback enhancements now visible

All, Over the past few months, we’ve been working to improve the feedback experience for buyers on eBay. We are making these changes in order to give potential buyers better insight into your products. We recently updated the default sort to highligh...

Anyone use the "Away Message" to auto-reply to messages when you're offline?

So after a few threads about super impatient buyers (and some of mine are like that before they purchase), I've put an away message (which will go on for the next couple of months) to respond to every message to tell them messages are answered betwee...

We restricted your account because we noticed activity that we believe is a risk to our community.

Hi,I started my brother's eBay account for selling 3 months ago, and I sold only 20 items on my account.but eBay restricted my account in HGH RSK.I shipped all orders with tracking, and the buyer left positive feedback.Anyone help?

Buyer doesn’t want to pay customs and wants refund

I recently sold and shipped an item worth around 800 usd and the seller does not want to pay customs to receive the item. They opened a return request with a picture of a paper I can not see and the buyer can’t take a better picture. What can I do? I...