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Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...

User avatar by Community Team Community Team
  • 355 Views
  • 0 replies
  • 6 helpful

ebay shipping money return scam

Hello, I'm sorry, I may write wrong in some wordsI am purchased item in ebay website. But seller send me wrong item, and wont return item. he prepaid me the shipping of the product to my paypal address. I sent item to seller and he received after 1 m...

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Fedex labels from eBay with max 1000 additional liability?

Is this a glitch or has eBay updated their agreement with FedEx? Like just yesterday I was able to purchase liability for even more than $2000 with FedEx but now it's capped at $1000? Anyone knows if it's temporary? Thanks in advance

Resolved! Delivery attempt made (Buyer)

Hello, the Item I am shipping is still in the USA while I am outside the USA.What does it mean;Delivery attempt made while the item has not left the countryItem Ready for pickup while on tracking it is still in the USA.Item Returned by CustomsThe Ite...

User avatar by Enthusiast
  • 84 Views
  • 3 replies
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Resolved! Shiiping To Azermaijan

I want a buy this item USB Wireless Bluetooth 5.0 Transmitter Receiver 3.5mm 2in1 Audio Adapter Aux Car but cach this error The item you are trying to purchase is not available for purchase in your location. You cannot buy this item.{e218481-1224890x...

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My shipment is stuck at the Glendale Heights hub

I have a shipment that arrived at the Glendale Heights, IL hub on April 5; according to the tracking information, it is still there. My buyer is not happy. How can I find out when it will leave the hub or if it has been lost or if there is some other...

Incorrect shipping charge by ebay/usps help?!

I purchased an ebay shipping label (usps) after a sale and it said $5.15. I was charged $186. I contacted ebay and they said it was usps that needed to refund me. Contacted usps and they said it was ebay to refund and then said they can only help if ...

Can Media Mail be sent in a box?

I have a few books that a buyer would like combined shipping on. I noticed that the dimensions are a tad bit larger than the max size for an envelope (It's about 1" thick) I haven't found anything about not being able to ship multiple books in one pa...

I was charged $1200 by UPS for shipping underpayment issue

I NEED SOME ADVICEI sold a karastan rug (12x8.8) and 82lbs and shipped to Kansas from California it cost me $167 the buyer received the package no issue. then I'm hit with a $1200 shipping label for underpayment from UPS . so I call eBay and they lea...

P.O. Box

I am trying to buy a USB flash drive delivered to my P.O. Box, but I keep getting an error message that says the following: We noticed a problem. Please review:your items. Unfortunately, this seller will not ship to a P.O. Box. Please update your shi...

Unable to print shipping labels

I'm a US seller on Ebay for years and just recently am having problems printing my shipping labels. My customers choose their option as they pay for said shipping. Almost always, they choose USPS. I have cleared my cache. switched browsers from Edge,...

USPS Claim help

I have about 10 or so items Ive shipped that havent moved in a while and am going to be filling a claim to get my money back from the usps. Do i just screenshot a pic of the order details page of the sold item on ebay and upload that to show its valu...

User avatar by Guide
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