Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...
A buyer claims to have not received an item. A chargeback was filed and the buyer won. I'm not eligible for seller protection because I didn't use "eBay International shipping" (<- always use this for international orders btw). The item was shipped "...
its 2024 and the same issue continues, items cannot be shipped to Puerto Rico due to ebay's classification of it as part of the Caribbean. However as a U.S. territory, Puerto Rico uses the same postal system the USPS as the other 50 states. And shipp...
My time using Ebay is about over. All the sellers insist on using USPS. Currently I have 5 orders pending on USPS. 3 out of 5 are lost by USPS and they say its not their problem. The sellers do not care either they are only concerned with cheap shipp...
Hello, the Item I am shipping is still in the USA while I am outside the USA.What does it mean;Delivery attempt made while the item has not left the countryItem Ready for pickup while on tracking it is still in the USA.Item Returned by CustomsThe Ite...
I want a buy this item USB Wireless Bluetooth 5.0 Transmitter Receiver 3.5mm 2in1 Audio Adapter Aux Car but cach this error The item you are trying to purchase is not available for purchase in your location. You cannot buy this item.{e218481-1224890x...
I've noticed that since April 10ths announcement, tracking information has not been updating accordingly due to USPS slower processing. All of my packages have arrived but they typically don't even get updated until the moment of delivery. For a lot ...
Trying to mail small paper items via USPS, usually set at 9x6x1" envelope, giving low cost of $2.11 thru Ebay to USPS, but when item sells, program fails to allow that low cost, goes to $4.02 via Ground Advantage, costing more to mail than customer p...
Hi, I refunded Buyer for shipping but the return label is not showing up on the refund. Please advise.
I purchased an item from a seller, who shipped it to the wrong address. I contacted the USPS, and they verified that it was not shipped to my address. I put in a support ticket and got a response that the USPS says that the package was delivered. Whe...
Hi, some days ago I bought some collectible cards and is sent by USPS First Class Mail International. In the order details, it says that the order has been shipped, and I understand that it means that the seller has left the product in the mail servi...
I listed a pair of used shoes, had all my shipping details correct(weight etc), and quoted a flat rate of 13$ for the buyer. Unfortunately, I wasn't paying attention when paying for the label because I ended up paying 38$ to ship a 1-3lb USPS priorit...
Hi,A buyer ordered an item I shipped the next day, and it tracked to NYC and was marked as delivered. However, he never received it and thinks it may have been taken. Do I open the request, or does the buyer? How do I, the seller, get refunded?Amy
I sold a couple of items and I had googled their addresses and they all seem really sketch to me.. I'm scared of not getting paid out or the item being delivered and not getting scanned to complete the shipping cycle. Can anyone share some insight on...
Wanting some feedback here as to how to proceed with a potential bug with my shipping policies. Background: My store uses a standard set of roughly 5 different shipping policies depending on item size.-All of these policies use a standard flat rate (...
Ebay said it's combining international shipping but I cannot. I have an international buyer who won several auctions but ebay wants to charge her shipping for each item. Help!
