The eBay Community

Resolved! Help with Seller Hub - Unable to Resize Columns?

Hi, it used to be that you could adjust the width of columns under the Seller Hub. Yesterday, I noticed that all of my columns looked funky. I hovered in between columns, trying to adjust them like I usually do. The option has disappeared! Is this ha...

Resolved! Ebay sent cockroaches and Spiders to people..

this was a while back, ebay was found guilty of sending cockroaches and spiders to people( who I assume had held there feet to the fire). anyway fyi, this is the kinda people yer dealing with..

Hi so someone is asking for pictures of an item I have listed along with the serial number. Why woul

Why would they be asking for photos of the serial number ? I genuinely don’t get it like what purpose thThat that information with serve . The request for photos of it I understand because I don’t think I ever got around to updating the list with act...

App cart not working

My cart say I have 4 item I can see them I go to confirm and buy a nothing tell me my cart is empty, I need to go on the web page to add in cart to be able to pay for them, thit is frustrating, it don't see that my cart had the item already on the ap...

Order Confirmation Error

I keep receiving the following when I try to see order details. I have asked seller for clarification and if they have received my order but they keep stating they have no record of my order. Please help as my card has already been charged for the or...

Selling & Listing Continues to Freeze Up / Not Save on Laptop Browsers

I am having the most difficult time these past few weeks listing items for sale and it is so absolutely frustrating! I was having some success only doing one photo at a time, and going back to edit several times adding more and more photos each time....

New feedback form

Am I correct in understanding that you can no longer leave feedback for a buyer without rating the merits of the item you purchased? In other words, if you buy, say, a book, you have to read it and decide how much you liked it before you can assess t...

Selling on eBay.com but ship from Canada return labels

US buyer requesting return. I sell on eBay.com but live in Canada do I buy the return label on eBay.ca or eBay.com as want to generate eBay’s return label.

Eslin Martinez martinezeslini84@gmail.com

My package hasn't arrived, this is the address…End my address is this …1915 central st nw apt 6 Cleveland tn 37311The USPS package arrived at the warehouse but could not be delivered due to incomplete address information. Please confirm your address ...

How to get eBay involved in a refund?

I recently sold an item that was listed as untested, and I said I didn't have a charger for it so I wasn't sure if it worked or not. Yesterday, the buyer sent a return request as it was not charging. If I get eBay involved, will it be in my favor bec...

If accepted a return can I offer to refund half price if buyer keeps item

Is it too late to offer buyer half their money back if they keep the item . I have accepted return but not printed return label.

Resolved! Customer Service Just Repeats "Policies" and Does Not Listen to the Actual Customer

I have been both a buyer and a seller for 23 years. Never, have I ever gone through an experience with eBay the way I recently had to. Three items I bought never arrived. USPS said they did. I have a Ring camera and nothing arrived, at all, on the da...

eBay and USPS

My time using Ebay is about over. All the sellers insist on using USPS. Currently I have 5 orders pending on USPS. 3 out of 5 are lost by USPS and they say its not their problem. The sellers do not care either they are only concerned with cheap shipp...