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Refund not given, now past 45 days
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Refund not given, now past 45 days
Feb 1, 2010 05:54 PM
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I purchased a plasma TV, it arrived cracked not working. Now more than 45 days have passed, seller won't answer emails, and still hasn't refunded the cost of the TV - thousands of dollars. Since it's past 45 days I can't make a complaint through ebay or PayPal. Seller has to make the claim on the courier, when I first contacted him he asked me to email photos and description of the damage, serial number, etc. He kept me updated on the progress of the claim,sent about 15 emails. Naively, I trusted him - 1000 feedbacks, 98.2% positive, the few negatives mostly for slow delivery. Have I lost my money? Can I get it back any way? Can I call the police for fraud or anything? Better Business Bureau? Or is the money gone forever to a scammer who knew the rules and ripped off an unsuspecting newby? BTW he's still there, selling TVs under the same name on ebay. Thanks, Rob
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(24 of 57)
Re: Refund not given, now past 45 days
Apr 13, 2012 09:45 PM
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the 45 days is in the agreement you signed by useing pay pal.
fund by a credit card and you lower your risks as have more options on fileing a charge back age is a measure of time , wisdom is the measure of how we used that time
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(25 of 57)
Re: Refund not given, now past 45 days
Apr 20, 2012 08:38 AM
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On Feb 6. i purchased an item from seller lu_cytime208 in China. 5 weeks gone by the item never showed up so they offtered a resend, i waited for another month and still no item. so i requested refund.
they told me they couldn't do that because "it pasted time"
so there is nothing i can do about it right?
shurose2
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(26 of 57)
Re: Refund not given, now past 45 days
Apr 23, 2012 09:59 PM
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You had 45 days from the payment date to open a claim and get a FULL refund
anything from 46 days on is too late >>> No refund for you! Delivery Confirmation is now called "Tracking"
BUT seems to still be Delivery Confirmation
Copy & Paste from USPS site >>
If you shipped with Express Mail®, you’ll get point-by-point tracking details. If you used another service—USPS Tracking™, Certified Mail™, Registered Mail™ —you’ll see when it went out for delivery.
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(27 of 57)
Re: Refund not given, now past 45 days
May 31, 2012 12:27 AM
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Hello all,
I have the similar problem. Now I will buy new, the cheapest, item from the seller. Then will remind him for the previous purchase and will threaten with repotting him as cheater to Ebay and with very negative feedback. You can also try this. You can lose few dollars, but can receive your money back, or at least make his cheating harder.
Regards,
Peter.
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(28 of 57)
Re: Refund not given, now past 45 days
Jun 18, 2012 02:14 AM
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I too fell prey to once such seller from Korea (12thsaint) . I purchased a Canon EF 100-300mm L lens from this seller. When I received the lens, I tested it and found that the lens was soft all throught the focal length with and without a tripod.
I emailed the seller about the problem and he agreed to take it back. I shipped it immediately after 6 days. To my first email he replied saying that it is okay. I trusted him with a rating of 99.4.
Since then, he is not replying to my emails but still active with listings. He has received the lens, but keeping quiet.
The seller took advantage of the 45 days resolution limit and I dont know how to get back the money. It is lot of money.
Anyone who's been able to get back money after the 45 day resolution limit?
Regards
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(29 of 57)
Re: Refund not given, now past 45 days
Jun 18, 2012 10:46 AM
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Lucky to get my refund today itself.
Thank God!
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(30 of 57)
Re: Refund not given, now past 45 days
Jun 29, 2012 07:57 PM
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Seller oldantiqueestatecollectibles, John Martin in Holyoke MA, also strung me along past the deadline. Sold me an old print he described as an original, but found the copyright printed on the back when I took it to be reframed. He even said an art gallery authenticated it. Sent numerous copies of the back and front, even a notarized one. Stay away from this seller. He is ignorant, at best, and dishonest, as he proved to me. Hope he chokes on the money.
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(31 of 57)
Re: Refund not given, now past 45 days
Jun 30, 2012 05:21 PM
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You can also do a follow up feedback if you were tricked into giving a positive one, like I was . If I never get my money back, I am considering listing my non-original, non-watercolor print on Ebay explaining its sordid history and who I bought it from indicated in the description. It is ridiculous people have to be forced to do the right thing, 45 day limit or not. There is no time limit on integrity.
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(32 of 57)
Re: Refund not given, now past 45 days
Jul 2, 2012 07:30 PM
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Addendum: my certified mail with the notarized copy of the printing on the back of the falsely advertised print was unclaimed and returned to me. The post office tried to deliver it 3, count 'em, 3 times!
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(33 of 57)
Re: Refund not given, now past 45 days
Jul 3, 2012 03:21 PM
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Bought a 16gb memory card from a seller that goes by the name of gbp-seller. Recieved it in the mail a few weeks later and it was cracked in half. I contacted the seller about the cards and provided pictures and receipt and they said they would refund me but kept stalling and stalling with emails so ebay protection would not do anything. Now it's past the dead line. 
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(34 of 57)
Re: Refund not given, now past 45 days
Jul 14, 2012 03:20 PM
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The same thing happened to me. The seller is shirleyddts.
I also reported them for Feedback Extortion.
I'm still in the process of working all this out with my credit card company. We'll see how that goes.
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(35 of 57)
Re: Refund not given, now past 45 days
Jul 21, 2012 11:17 AM
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Like others here, I lost money (nearly $1,000) due to an Ebay seller who said he was filing a claim for postal damages for an item I bought, but never followed through. The Post Office moves very slow on claims, so I waiting -- thinking "why file a dispute with Ebay when this guy is working on the Postal claim?"
Lesson learned: File a complaint ANYWAY. If the money comes through, then cancel the complaint. You will need the backup!
And try this: Do a Google search on this seller's name, MARIO RICCA, and you won't believe all the complaints that have been filed online (all too late, like me, to get any help from Ebay's "45 day" limit due to this clown stringing people along). And yet, Ebay leaves him untouched...
The fraudulent seller's Ebay name is: h.i.f.i_online
Note to Ebay: If you want to clean up your act, do the Google search listed above and see if you still want to keep this guy active.
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(36 of 57)
Re: Refund not given, now past 45 days
Jul 27, 2012 02:50 AM
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One More Victim
Had bought
1.#300662522796 from demonerrr 2.#280545437472 from dailyappliance2010 Both these sellers have lured me into not opening a case against them within the stipulated period of 45 day. Having taken them on face value,I believe I've been taken for a ride. I've been chasing them for refund,and after their initial responses, they have stopped responding. Had I not corresponded with these 2 sellers, then I understand , that I would not be eligible for buyer protection.
But Now there is clear evidence on record, once you access my correspondence on ebay with these two sellers, these two sellers have given a false impression of being honest.
I believe,I should be eligible for ebay buyer protection.
As ebay is giving these 2 sellers a platform to sell,ebay must ensure,that I get a refund from both these sellers,failing which, these two sellers must not be allowed to sell on ebay. exploitation of stipulated period in this case should not be allowed.
In the end ebay is of very little assistance. The least they can do is allow us to leave a feedback on the seller.
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(37 of 57)
Re: Refund not given, now past 45 days
Aug 9, 2012 05:37 PM
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Hello,
Can someone help me please. I purchase an item off ebay and I never recevie the item the seller string me along until the 45 days have pass I then contacted ebay and they directed me to paypal.
Paypal is telling me since the 45 days have pass they cannot do anything to help me, I made my purchase 23 April 2012 . The 60 days have pass and I cannot leave any feedback. I am new to ebay.
Raquel
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(38 of 57)
Re: Refund not given, now past 45 days
Aug 20, 2012 09:05 AM
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The same thing happened to me , purchased a cellphone that was not ast decribed sent it back three months ago , was promised a refund still have'nt gotten it , out $ 114.99 , not giving up though . Buyers BEWARE OF SELLER ALWAYSBESTSALE1 From CHINA
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(39 of 57)
Re: Refund not given, now past 45 days
Aug 24, 2012 03:16 PM
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Everyone beware of reputationislife8. I bought a projector and when it broke he said send it to someone in the us it cost me 220.00 for it and 25 to ship it back then I get no messages back and now I have no projector and nothing I can do. eBay is starting to look like it is helping these scammers from china and it's us Americans getting ripped off by people that shouldn't even be in this country. They should look at all my proof and take the money out of his paypal account. Or at least stop them from selling. I think after this and eBay or paypal not doing anything to help than I'm done with them.
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(40 of 57)
Re: Refund not given, now past 45 days
Aug 24, 2012 03:17 PM
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Everyone beware of reputationislife8. I bought a projector and when it broke he said send it to someone in the us it cost me 220.00 for it and 25 to ship it back then I get no messages back and now I have no projector and nothing I can do. eBay is starting to look like it is helping these scammers from china and it's us Americans getting ripped off by people that shouldn't even be in this country. They should look at all my proof and take the money out of his paypal account. Or at least stop them from selling. I think after this and eBay or paypal not doing anything to help than I'm done with them.
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(41 of 57)
Re: Refund not given, now past 45 days
Sep 3, 2012 07:35 PM
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Adding to the list:
jdmprotokyo
I dedicate a page for it: http://www.jdm-inno.com/irresponsible_ebay_seller.html
The item was completely broken because was very poor package. Promised to ship another one or refund after insurance is approved.... a lot of lies and 5 months later, still no refund nor replacemnet and I am on the same boat, can't complain on ebay or leave feedback.
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(42 of 57)
Re: Refund not given, now past 45 days
Sep 7, 2012 04:13 PM
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S48B ULTRASONIC LIPOSUCTION CAVITATION SLIMMING MACHINE (190671941718)
Member id igoodmart2011 | Feedback Score Of 361 | 98.9%
i bought 2 items from this seller, and he send a damaged items, he told me, fix you and i told him, i can not do anything , because im not a engineer, so finaly he told returnme and i´ll retunr your money.. now i do nto have anything, no items, no money.. and some days ago he told.. i´ll send 200.00 us and whe ebay change the feedbak,, i retunr the balance (600.00) im very angry and dissapointment becuase we are alone, im not acord that ebay after 45 dayas close a case, becuase the seller did lost my time and never resolver.. please take care and keep your money.. this seller is from china but when he sold me, he say he si from san leandro califronia.. and now i know he is from china..
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(43 of 57)
Re: Refund not given, now past 45 days
Sep 9, 2012 05:15 AM
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Don' t buy from EBEST.2010! I have had the same problem. I purchased a sat nav from ebest.2010 from Hong kong, and the item was faulty. I returned the item and paid for a high postage from UK. Not having any problem before, I was naively feeling secure when buying on ebay. The conversation with ebest.2010 was very lengthy, their company was just dragging it and and it was too late when I realized I wouldn't get any money back. Of course, ebay couldn't do anything about it as it was beyond their period, it was also too late to write a negative comment. Therefore, if you buy anything from ebest.2010, they will take any opportunity to rip you off and simply don't expect to get your money back if anything happens. Stealing far in China, they feel safe doing so.
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(44 of 57)
Re: Refund not given, now past 45 days
Sep 24, 2012 11:14 AM
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Same deal here, Seller (gachemart) kept saying that he shipped the item (clothes), and he even sent a replacement when I didn't receive it. It's been two months and I exceeded the 45 days limit without even knowing it exited. Now he doesn't reply to emails at all. It's a pity that I had to learn about the time limit the hard way.
Do no buy from this seller.
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(45 of 57)
Re: Refund not given, now past 45 days
Nov 27, 2012 12:40 PM
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same here. but less money. he sent, it didn't come, he promised to resend it and now he is not answering. Next time, when it passes 30 days, i'm opening cases.. this is bad . ebay should have cases for 4 years . He stole from me and 1384 more people.
jianrongxin1992 is his name
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(46 of 57)
Re: Refund not given, now past 45 days
Nov 27, 2012 07:33 PM
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i did not read all the replies but if has not been mentioned..its all very simple..AS SOON AS SOMETHING DOES NOT FEEL RIGHT OPEN A PAYPAL DISPUTE..in the resolution site, then proceed to try working out the problem..the dispute can always be cancelled at anytime????????
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(47 of 57)
Re: Refund not given, now past 45 days
Dec 3, 2012 12:55 PM
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I purchased an Precor Elliptical 100i through Kevin with bricknutsales on ebay. Kevin offers a 1 year warranty on all Parts, Labor and Frame.
Interestingly, no refurbished item arrives within 45 days. Once an item does arrive, if you pay to have it installed (which I did as it weighed 450 pounds) it took over 2 weeks and many emails to get folks out to do the job.
Right there I am over 45 day limit. Why ebay does not have different rules for their sellers that cannot get a product to you in under 45 days makes no sense.
The machine worked great for 2 weeks and so I did give positive feedback. Honestly, with a 1 year warranty I was not concerned about giving positive feedback so early. Then everything started going downhill. Long story short, I've been attempting to get a hold of bricknutsales on ebay, Kevin, and he has not responded in over 3 weeks.
I went through ProPay and they have been great, but they admit they are not sure if they can do anything since they represent sellers only. However, if anything I hope this makes them aware of their seller and they notify ebay. I will follow up with my CC company next and continue to pursue additional avenues.
If you Google bricknutsales his godaddy listing comes up. Interestingly, the phone number (213) 799.0919 is now routed to another number. No more Kevin.
Here is one of his listings - unless a person wants to spend a lot of time and energy, ebay is totally supporting a fraudulent seller.
http://www.ebay.com/itm/Precor-AMT-100i-Commercial-Adaptive-Motion-Trainer-Elliptical-/270885383643?pt=US_Cardio_Ellipticals&hash=item3f1206eddb
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