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Hi all, The Shipping team wanted to share the following information from the issues with tracking not being updated. "We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our team is ...
Has anybody had bad experiences with UPS shipping adjustments? I shipped a 4 pound item. After delivery UPS said it weighed 13 pounds and billed me $7.32. UPS would not fix as the account is with eBay. EBAy would not fix because less than $10. It has...
Hello,I sold an item to a buyer on the 24th and had it shipped (Ground Advantage) on the 25th. It was smooth sailing and made it to the destination post office on the 27th but on that same day, USPS, being who they are, for some odd reason, sent the ...
A buyer claims to have not received an item. A chargeback was filed and the buyer won. I'm not eligible for seller protection because I didn't use "eBay International shipping" (<- always use this for international orders btw). The item was shipped "...
Hello, I have been going back and forth with a seller who has been telling me I need to pay $40-60 for a “tax”. I bought the item for $32 and free shipping but got a message after they shipped it saying I needed to pay some sort of fee and that I was...
eBay sent me an email that UPS was assigning additional shipping charges due to my package being overweight. When I dropped my package off at a UPS store, they gave me a receipt showing that I had indeed purchased all needed shipping for the weight. ...
An individual bought a bike seat from me, and didn't check the measurements in the listing before buying it. They get the item, finds out it didn't fit their bike, started a return (reason: Doesn't Fit), and when it arrived, I issued the refund minus...
I ordered a dvd set for my daughter shipped fine and then tracking updated to say deliver was attempted on april 26th at 7 am. I heard no knock on the door no package left no note and the tracking hasn't updated since. Apparently the company that was...
Got this notice from ebay today that buyers will be offered the discounted rates at the same (? assumed but not specified by ebay) that we usually buy labels at, unless you opt out by 5.15. Question: A hypothetical case - at present, buyer pays $5 fo...
I am having an issue with an item I sold to a buyer who opened a case. Tracking the package directly from eBay lists the item as shipped and has been for about 2 weeks now. However, I copied & tracked the numbers directly on the USPS website and it i...
Shipped item, ground advantage thru usps. Item packaged very well. Item arrived damaged. Filed claim with usps but will not let me include shipping charges so I am out 12.75 when they damaged it.
Delivery address is in San Diego A trip to Vegas not desired Less than 2 hours to get to Vegas. Over 2 days to get back.
I am fairly new to Ebay. I have a variety of items to sell and am looking at other people's listings for the items to get an estimate as to price and shipping. I see a LOT of people offering free shipping of items, including plumbing fixtures, etc. a...
This is something I haven't encountered before in the 23 years that I have been selling on Ebay. This week USPS charged me for 2 separate shipping labels that had been voided back in December of 2023. Their reason was because the labels were used aft...
I was wondering if anyone has had their shipment rerouted to Phoenix AZ that were suppose to go to St. Louis MO and then on to South Dakota? I've looked all over the USPS website and not info found. I can understand the logistics being all messed up ...
Dropped off a first class package at the post office. That was Friday in the morning. Still no scan. Buyer so far understands but, there will be limits to that. Web site said " This tracking number is not yet eligible for an inquiry. Once a new track...
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