The eBay Community

Had listings taken down for policy violation even though they did not violate policy

So essentially I had over 500 of my listings taken down sighting that they were violating replica coin counterfeit policy when in fact all of these coins were genuine US currency none of them were replicas or fakes at first I thought this was an arti...

Selling on eBay.com but ship from Canada return labels

US buyer requesting return. I sell on eBay.com but live in Canada do I buy the return label on eBay.ca or eBay.com as want to generate eBay’s return label.

eBay and USPS

My time using Ebay is about over. All the sellers insist on using USPS. Currently I have 5 orders pending on USPS. 3 out of 5 are lost by USPS and they say its not their problem. The sellers do not care either they are only concerned with cheap shipp...

Hi so someone is asking for pictures of an item I have listed along with the serial number. Why woul

Why would they be asking for photos of the serial number ? I genuinely don’t get it like what purpose thThat that information with serve . The request for photos of it I understand because I don’t think I ever got around to updating the list with act...

Resolved! PayPal pay in 4 no longer on ebay?

Haven't been able to use it on eBay for over week now despite always paying on time and in full. It still shows up on other shopping sites just not on ebay

If accepted a return can I offer to refund half price if buyer keeps item

Is it too late to offer buyer half their money back if they keep the item . I have accepted return but not printed return label.

Why is eBay saying I need to purchase and send someone a return label when they already sent one?

I have it set up so return labels are automatically issued. I have free returns. Somebody told me a skincare device they bought from me was not working. I've sold over 20 of these without complaints and it's over $50 so I asked her if she would file ...

2024 Up and Running Grants program launches today

"Now through Friday, June 7, 2024 at 6pm ET, eBay small business sellers in the U.S. are encouraged to apply for an Up & Running Grant." https://www.ebayinc.com/stories/news/ebay-launches-5th-annual-up-and-running-grants-program-awarding-500000-to-sm...

Order Confirmation Error

I keep receiving the following when I try to see order details. I have asked seller for clarification and if they have received my order but they keep stating they have no record of my order. Please help as my card has already been charged for the or...

Resolved! Customer Service Just Repeats "Policies" and Does Not Listen to the Actual Customer

I have been both a buyer and a seller for 23 years. Never, have I ever gone through an experience with eBay the way I recently had to. Three items I bought never arrived. USPS said they did. I have a Ring camera and nothing arrived, at all, on the da...