The eBay Community

Ebays money back policy

Hopefully if all the sellers on ebay, atleast the ones based in USA, would write about the defect in ebays money back guarantee policy;that by choosing item doesn't match photos or listing description, no matter how diligent a seller is about adequat...

eBay and USPS

My time using Ebay is about over. All the sellers insist on using USPS. Currently I have 5 orders pending on USPS. 3 out of 5 are lost by USPS and they say its not their problem. The sellers do not care either they are only concerned with cheap shipp...

Why is eBay saying I need to purchase and send someone a return label when they already sent one?

I have it set up so return labels are automatically issued. I have free returns. Somebody told me a skincare device they bought from me was not working. I've sold over 20 of these without complaints and it's over $50 so I asked her if she would file ...

Had listings taken down for policy violation even though they did not violate policy

So essentially I had over 500 of my listings taken down sighting that they were violating replica coin counterfeit policy when in fact all of these coins were genuine US currency none of them were replicas or fakes at first I thought this was an arti...

Hi so someone is asking for pictures of an item I have listed along with the serial number. Why woul

Why would they be asking for photos of the serial number ? I genuinely don’t get it like what purpose thThat that information with serve . The request for photos of it I understand because I don’t think I ever got around to updating the list with act...

eBay and USPS, driving the customers away

Resolved! Help with Seller Hub - Unable to Resize Columns?

Hi, it used to be that you could adjust the width of columns under the Seller Hub. Yesterday, I noticed that all of my columns looked funky. I hovered in between columns, trying to adjust them like I usually do. The option has disappeared! Is this ha...

Resolved! Ebay sent cockroaches and Spiders to people..

this was a while back, ebay was found guilty of sending cockroaches and spiders to people( who I assume had held there feet to the fire). anyway fyi, this is the kinda people yer dealing with..

App cart not working

My cart say I have 4 item I can see them I go to confirm and buy a nothing tell me my cart is empty, I need to go on the web page to add in cart to be able to pay for them, thit is frustrating, it don't see that my cart had the item already on the ap...

Order Confirmation Error

I keep receiving the following when I try to see order details. I have asked seller for clarification and if they have received my order but they keep stating they have no record of my order. Please help as my card has already been charged for the or...

Selling & Listing Continues to Freeze Up / Not Save on Laptop Browsers

I am having the most difficult time these past few weeks listing items for sale and it is so absolutely frustrating! I was having some success only doing one photo at a time, and going back to edit several times adding more and more photos each time....

New feedback form

Am I correct in understanding that you can no longer leave feedback for a buyer without rating the merits of the item you purchased? In other words, if you buy, say, a book, you have to read it and decide how much you liked it before you can assess t...