The eBay Community

eBay standard envelope issues

I have gotten into selling low end sports cards for about the past year now. I have been using the standard envelope with minimal issues but recently I have been starting to get quite a few shipments with no updated tracking. I’ve always shipped sing...

I cannot leave feedback for a customer that just purchased as they closed their account - Help!

I just made a sale and once the item was delivered, I went in to leave feedback for the buyer. When I click on Leave Feedback, I get this response from eBay. "Unfortunately, this user is now inactive and no longer eligible to receive feedback. Review...

Resolved! Ebay sent cockroaches and Spiders to people..

this was a while back, ebay was found guilty of sending cockroaches and spiders to people( who I assume had held there feet to the fire). anyway fyi, this is the kinda people yer dealing with..

Ebays money back policy

Hopefully if all the sellers on ebay, atleast the ones based in USA, would write about the defect in ebays money back guarantee policy;that by choosing item doesn't match photos or listing description, no matter how diligent a seller is about adequat...

eBay won't let me upload tracking for an INR claim - anyone else having this problem?

I had a buyer open an INR on an item that was delivered (in/at mailbox) per the USPS tracking. I have been through this many times, so as usual I copied the USPS tracking and went to paste it in to the appropriate location in the Seller Response page...

Rationale for blocking visibility of "Followers" list?

I have a few people following my store and would love to reward some of them with discounts if they buy from me...but eBay apparently doesn't allow me to view the list of my own followers? Why exactly is that, I know we have repeat buyers at least th...

Buyer claims the item not as described

I had a customer message me after receiving the pants that they were not grey, but are khaki. However, in my listing, as well as description, I have that they are grey. I took 7 different angles of these pants and in every angle they are grey. Howeve...

What do you do if you send wrong Item and buyer will not send back

I put the wrong shipping label on the two packages so they went to the wrong people one person got a refund the other person got the first package I asked them not to open then they said they did not know if they got it so I mailed there original ord...

MUSIC! Songs ABOUT.....Cities and Towns

Tina Turner wrote this song about her hometown, Nutbush, Tennessee. I like Tina's version of 'Nutbush City Limits" but am going with Beth Hart and Joe Bonamassa's performance of it here because I really like their chemistry. No recording studio trick...

eBay Shipping Labels and Payout

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eBay Shipping Labels and Payout

Hello everyone,I am a new seller, so forgive me for my ignorance with this inquiry (lol). I sold my first item a few days ago, and all went well, however, once I saw the breakdown of the order earnings, I became pretty confused on the deductions. The...

Had listings taken down for policy violation even though they did not violate policy

So essentially I had over 500 of my listings taken down sighting that they were violating replica coin counterfeit policy when in fact all of these coins were genuine US currency none of them were replicas or fakes at first I thought this was an arti...