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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Barbie

Hello. Are Barbie dolls ever counterfeited? I have some which I am fairly certain are authentic, but I want to know before putting them online. Are there any sites for authenticating Barbie dolls?

Enhancing Transparency in eBay Selling Fees

Selling items on eBay is subject to various fees, including listing, ad, and transaction fees. These fees can sometimes be complex and challenging to track, especially when selling multiple items or dealing with various promotional offers.By providin...

Resolved! How do I send an invoice?

Hello, customer purchased a shirt from my store and the item was under Authenticity Guarantee (it was forced upon me when I was listing the item). However, when I try to send an invoice, this is what i get on ebay "item(s) that are part of the Authen...

Unable to list on my Ebay store

Anyone having or had a problem listing on there Ebay store? I have been unable to list since March 25 2024 and have called Ebay almost daily with about 10 hours of phone time by now. I have been passed off several times on each call and promised a ca...

New videos "under review" for a seemingly long time

It has been nice being able to load a short video clip into photo section of a listing, but it has been disappointing to see that some of the videos I loaded over a week ago still show as, "under review," meaning they are not yet visible to prospecti...

Has anyone made a serious offer to buy eBay?

Has anyone like Sandhills Global (HiBid) ever offered to buy eBay? Since auction companies stopped having in person auctions and are now putting those items on HiBid, that's got to be siphoning off billions of dollars from what was once a section of ...

Postage stamps

I have a simple question. I have a large amount of postage stamps, American and foreign from the 1930s-60s or so. I just want to know the best way to sell them as a lot. I realize that stamps aren’t worth crap, but with the large amount of them, mayb...

eBay to make changes to search in 2024!

I saw that an eBay moderator said that the search team has seen all the complaints about irrelevant eBay search results and is going to make changes in 2024. Wonderful news. It has gotten worse month over month for the last 7 or so years. Sarah decli...

Feed

I think eBay’s new fees are ridiculous and am looking elsewhere to sell merchandise

Hey all you experienced sellers - I have a question for you

I have an auction that is about 6 hours from ending. I started the auction at $99 and included a "Buy it Now" price listed at $275. The item has never been used and sold at retail for $349. The auction price climbed slowly at first but there are now ...

Subscriber Discounts - NOT keeping pace with inflation!!! Not happy here!

devon@ebay , elizabeth@ebay kyle@ebay The eBay Branded Supply folks finally got the box size in I prefer ... so when I went to buy my normal 2 cases of 25 boxes my Subscriber Discount came whoafully short of giving me any purchasing advantage. 1 case...

Resolved! I can no longer promote auctions?

Read something the other day that ebay got rid of some form of promotion for auctions and replaced it with something else (I was confused about the distinction). Is there some criteria to be met? Because right now I have no way of promoting my listed...

Approved Return Request from item damaged in shipping - Now I can't find the pictures the buyer sent

Item got broken in shipping, refunded the buyer with the intention of filing an insurance claim using the pictures she sent me. Now that the return is closed, I can't find them anywhere. Anyone else have any tips on this? I really don't want to incon...

Sold items not removed from site

Help please. when I have multiple sales to one buyer and the items are paid and shipped eBay is not removing the listings and still shows themfor sale. Has anyone else had this problem? I have called eBay several times and problem does not resolve.

Resolved! Where do I sell my "adult" stuff now that eBay isn't an option?

I thought I hit the mother lode when I found of a cache of specialty adult magazines from the 90s in my basement. Then eBay canceled 25 of my auctions the day before they ended - I hadn't known they restricted adult content in June. So what options d...