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Forum Posts
Seller Update Boards Closing Tomorrow
Hi sellers, Thanks so much for your engagement on the 2019 Fall Seller Update. We appreciate you stopping by to share your thoughts. The dedicated boards will close tomorrow. After that, you can continue to post questions and feedback on our Selling ...
Incoming unannounced policy changes?
Here's a key line in the new update..." Starting October 1, 2019, we’re simplifying our policies so that they will be easy for you to understand, as well as help you manage your business consistent with our rules."So it looks like ebay just announced...
I Received A User Agreement Update TODAY 09-06-19! But It Went Into Effect On 08-30-19!
What the heck! What happened to the 30 day notice policy?
Please highlight the change(s) to the User Agreement
I saw the box with the text Important eBay User Agreement Updateand some verbage about sales tax collection. I clicked on the accompanying link and saw the whole updated user agreement. It would have been MOST helpful if the changes had been highligh...
Does this mean eBay is going to start enforcing its Listing Policies AGAINST large sellers?
If you have a policy issue, we’ll help you fix it to avoid any disruptions to your businessIf we flag a listing for a potential policy issue, we’ll give you an opportunity to correct the issue and avoid disruptions to your business. We’ll clearly com...
NO MORE SUSPENSIONS
so do i read this right no more suspensions or purges? so if someone messes up all they have to do is correct the problem and the listings become visible again? does this include veros? are there any cases that will be suspended?
Didn't take long.. Sellers Abusing Duplicate Fixed Priced
Reported to ebay CS and they just give you the same run around "we;ll look into it " and days go by. nothing is done, with the new promoted/regular listing being in the search, sellers are creating 1 promoted listing, and 1 regular listing to get mul...
Seller Update Boards Closing Tomorrow
Hi sellers, Thanks so much for your engagement on the 2019 Fall Seller Update. We appreciate you stopping by to share your thoughts. The dedicated boards will close tomorrow. After that, you can continue to post questions and feedback on our Selling ...
Service metric removal not given to sellers in very high category for service metrics?
So, let me get this straight...... You put in the very fine print that sellers who are very high in service metrics will NOT be allowed to have service metric cases removed. Thus, the very sellers who have been affected by false INAD claims (who have...
Resolved! RE: Seller update - protection against false claims
(oops I originally posted this under "shipping and returns" and realized it probably belongs here - sorry for the duplicate posting) The update says" If you are a Top Rated Seller and a buyer falsely claims an item was “not as described,” we’ll prote...
What will a buyer see and how will this policy affect them?
As a frequent buyer, I have run into issues where the items are not as described and some of the sellers (of course) disagree. It is based on opinion to a degree but my fear is that this new policy will give partial refunds (in lieu of a restocking f...
Return label credit for faulty SNAD cases.
This is a good change, but its only $6. Not sure how $6 really helps if any package over a pound costs more than $6 to ship. A 2 LB package across country costs a minimum of $10.80. Priority flat rate envelope is $7.XX. On top of that most returns ar...
Removing Open Cases in Service Metrics?
Hi, I would like to get clarification regarding the reference to open cases on service metrics. Are you referring to removing the "return" from the service metrics? When I go to service metrics, they show the amount of "returns" sellers have. Returns...
Did the requirements for TRS just change?
From the update: -----Give your buyers confidence by becoming a Top Rated Seller, and earn a $30 credit toward Promoted Listings each quarter.To become a Top Rated Seller, meet the following guidelinesAn eBay account that's been active for at least 9...
