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Last Post Nov 23, 2009 3:46 PM by: davetec
Replies: 760
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k2freak
Posts: 9

Here is why eBay sucks for sellers...

Sep 7, 2008 4:35 PM
eBay and Paypal together are doing everything that they can to screw the seller.

1. No more negative feedback for bogus buyers from sellers makes the whole feedback system worthless.

2. Integrating (and very soon REQUIRING!) Paypal raises the overall seller fees (when paid via pp) to an average of greater than 10% and as high as 21% per item (!!!!!) I see this as outrageous. Used to be fairly reasonable...

3. Someone can buy your item using paypal, receive the item, and then lie and say that it was not shipped etc. Paypal will then refund them the entire purchase amount and STILL CHARGE YOU THE FEES!! I recently lost a fair amount of money this way.

I'm canceling my accounts on both as soon as all the charges reach destinations. GOOD RIDDANCE!!!
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bigbluemib
Posts: 664
(1 of 760)

Here is why eBay sucks for sellers...

Sep 7, 2008 5:21 PM
BYE

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Knuckle Down and Shoot That Mib
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18704d
Posts: 5,761
(2 of 760)

Here is why eBay sucks for sellers...

Sep 7, 2008 5:34 PM
"Someone can buy your item using paypal, receive the item, and then lie and say that it was not shipped etc. Paypal will then refund them the entire purchase amount and STILL CHARGE YOU THE FEES!!"

Try using Delivery Confirmation.

It hardly cost a quarter.

Lynn
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k2freak
Posts: 9
(3 of 760)

Here is why eBay sucks for sellers...

Sep 7, 2008 8:51 PM
Nice idea. I sold an item in a "local pickup only" auction and had Paypal refund the money because I didn't deliver it. (!!)

I have been a member since early 2000 and have seen a whole lot of the evolution of eBay. I did not take writing what I did lightly, nor do I believe that I have overstated, or exaggerated anything.

But again, nice idea.
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jessesdoghouse
Posts: 12,049
(4 of 760)

Here is why eBay sucks for sellers...

Sep 7, 2008 10:01 PM
Hello K2,:-D

Whenever you sell an item that is via Local Pickup, you should always insist on CASH Only.;) If a customer attempts to make a Paypal payment for the local pickup, then you should refund it immediately by logging in to your Paypal account and clicking the DETAILS link next to the transaction and then scrolling to the bottom of that page and click REFUND.

Then as I said, you should inform them to bring CASH ONLY when they pick the item up.:-D I have also heard about sellers being beatin on a local pickup with Bad checks and fake money orders.:( CASH is allowed by ebay for local pickup of items.:-D

The Paypal Seller protection policy has a strict set of guidelines that every seller should follow, or else you are leaving yourself wide open for a very negative expierence.

When you choose to accept Paypal, online trackable proof of delivery must be used on every single item and also must show that the item was in fact delivered. For items under $250, USPS Delivery Confirmation is sufficient. Items over $250 require Signature Confirmation. Either of the methods are Online Trackable via this link:
Link

This is a link to the current Seller Protection policy that we have to follow for now:
Link

This is a link to the revisions of the Seller Protection Policy that will go into effect in October:
Link

If you do not follow the policy, then you risk loosing every single dime on every transaction, and not to mention you will also loose your merchandise as well. And also may have to pay additional fees for failure to follow the policy.:(

As always, we have a choice to disregard the Policy and do things our own way, but in the end we truely have nobody to blame but ourselves when we go out of the guidelines and suffer a loss. :)

Anyone who uses Paypal to accept payments has automatically agreed to the terms of these policies, even if they have never read them. Also when Paypal revises or updates a policy, (which is well announced each time it happens), we also automatically agree to the new terms, even if we didn't hear about the changes.

The policy update that goes into effect in October will give sellers FAR MORE Seller Protection than what is now currently in effect.........if we follow the rules.:-D



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k2freak
Posts: 9
(5 of 760)

Here is why eBay sucks for sellers...

Sep 7, 2008 10:10 PM
Thanks. That's Great info.

That said, I still think that the fees have gone out of control, the feedback system is now meaningless (I can only leave positive?!!!), and that eBay is throwing the seller (the ONLY ones paying the fees!!) in front of the bus. I've had enough. I'm waiting for Google's solution.

K2Freak
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businesspapers
Posts: 1
(6 of 760)

Here is why eBay sucks for sellers...

Sep 8, 2008 12:13 AM
Yeah, I feel like ebay has really lost the plot. As soon as you guys get a rival, I'm out of here.
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wizard_mithrandir
Posts: 2,936
(7 of 760)

Here is why eBay sucks for sellers...

Sep 8, 2008 1:14 PM
There certainly have been a lot of changes!

Steve/wiz.



member:
Online Selling Association



FREE WEBSITE
Treasure Hunt
See my me page!
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classicsoundz
Posts: 2
(8 of 760)

Here is why eBay sucks for sellers...

Sep 8, 2008 11:50 PM
Hello out there in ebay world.

I sell record albums.
You can get confirmation on U.S domestic items, but what do you do for overseas shipping without insurance. You send an item to Italy (for instance) and buyer says they didn't receive it. What do you do then? Paypal immediately says they will hold your money for buyer and you get nothing but a big loss. What is going on with this? I know you can't expect a buyer to pay insurance on items below $100.00 but what if it is close to $100.00. To take out insurance overseas you must send package by express mail and that costs for one record about 37.00.
Do I have to make every buyer take insurance to cover my records against loss or damage. This ebay/paypal policy is getting out of hand. Don't they realize that there are scamers out there that are getting over on U.S. sellers.
by saying they never received the items. I had one buyer buy records under 3 different ebay ID'S. Shouldn't this be against ebay rules? What is ebay coming to? Is it the end or do they think that they are making so much money they can kick the little man when he is already down.

Peace to all and to all a good night
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snowfeather*designs
Posts: 11,974
(9 of 760)

Here is why eBay sucks for sellers...

Sep 9, 2008 3:52 AM
You just refuse to sell to countries that are not covered. By using paypal, YOU AGREED that they could do the refund.
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k2freak
Posts: 9
(10 of 760)

Here is why eBay sucks for sellers...

Sep 9, 2008 8:37 AM
Classic,

You got it! Ebay makes money ON EVERY TRANSACTION THAT completes. Paypal (eBay) makes money ON EVERY dollar that changes hands. THAT APPEARS TO BE THE SUM TOTAL OF WHAT THEY CARE ABOUT! Got ripped off? so sad. Somebody scam you? We're so sorry. BUT WE at eBay STILL GOT PAID!!

As I said, watch for the Google solution or give Amazon a try. According to a very recent article, Amazon is quickly catching up to eBay as far as commerce hits per day goes. It can't be any worse!
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closeoutpower
Posts: 2
(11 of 760)

Here is why eBay sucks for sellers...

Sep 10, 2008 10:27 AM
You are correct-Ebay totally has screwed the top sellers. I am a top 100 seller and ever since ebay changed the rules in February, my sales have plummeted.

I used to make around $200,000 a year-very good business model for ebay-I was ranked #54. Then ebay changes everyhing and completely turns the tables on sellers with higher fees and controlling the visibility your auctions will receive. My sales have plummeted and I am currently losing $20,000 a month. I am actively selling on Amazon and other websites that seem to be popping up to compete with ebay.

I am not the only big seller that is leaving ebay-not sure what their theory is-they are biting the hand that feeds them-sellers pay fees-not buyers.

On average, I spend $20000 to $40000 for ebay fees and they are willing to let that go.

Ebay is definitely getting to be big for its britches and needs to be taught a lesson.
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k2freak
Posts: 9
(12 of 760)

Here is why eBay sucks for sellers...

Sep 10, 2008 12:27 PM
I feel for you. The whole thing appears to me to be a catastrophic blunder. Who MAKES these decisions?!?
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rickysattic
Posts: 2
(13 of 760)

Here is why eBay sucks for sellers...

Sep 11, 2008 5:23 AM
they will do a fair investigation(Paypal). once they see you did send it they will not refund there money trust me iam a suspened account right now and they complained i never sent the item...she lied her ass off to people and now i got a negative.....what can i do about it?...iam a ebay virgin....TRUST ME ITS NOT EASY BEING A VIRGIN!!!!! please help me get back selling!!
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k2freak
Posts: 9
(14 of 760)

Here is why eBay sucks for sellers...

Sep 11, 2008 8:05 AM
Why I posted here. Strongly consider finding somewhere else to sell. That's what so many of us are doing now that we are getting spanked so often...
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