The eBay Community

Lost package..now soon delivered.

Hi ! Sold a package a while ago abroad , the package seemed to be stuck for a couple of weeks with no update on the tracking. I assumed that the package was lost , and the estimate delivery date passed and I refunded the buyer. Because we both though...

Ebay should charge buyers a fee for cancelled orders

I have had a crazy amount of cancelled orders as of late. Why doesn't Ebay charge some type of fee for that?Once i see the customer orders something I package it up.Ebay and the customer always expect quick ship so i try and deliver on that.To waste ...

Wrong returns sent to wrong sellers

I returned two items I bought from two different sellers, but when I sent out the returns, they each went to the wrong seller. How do I make this right?

Another thing to be aware of where ebay let you pay the price for their error

Follow along here: The buyer bought an item and paid for it...ok, The label was generated by ebay with the buyer provided address information...and I printed and shipped the item, it goes through the postal service system and makes it all the way to ...

How to Block unsolicited offers from sellers

If I keep getting these offers I’m going to uninstall this stinking app. I hate the sellers to do it, this is the most hateful feature eBay has ever come out with. I still want to get other notifications about shipping etc. These notifications spam m...

Using Sell Similar Does Not Add Feedback at Bottom of Listing

I have been noticing that when using sells similar when you check the listing after it has "posted" there is no feedback at the bottom of the screen for me as a seller although at the top of the page, by the pictures, it shows I have feedback. While ...

Resolved! I'm being charged by USPS for voided shipping label dating from December 2023?!?!?

This is something I haven't encountered before in the 23 years that I have been selling on Ebay. This week USPS charged me for 2 separate shipping labels that had been voided back in December of 2023. Their reason was because the labels were used aft...

How is it legal for Ebay to only allow positive feedback for buyers

Doesn't it seem highly unethical and possibly illegal that Ebay only allows for positive feedback to buyers? i've had a buyer leave negative feedback over a 99 cent item without even discussing or letting me know of a problem, denying communication w...

Can buyer accept original offer after declining counter offer?

Can buyer accept original offer after declining counter offer? I have a buyer who sent me a pretty lowball offer. I countered with a decent counter offer. Then buyer counters my offer by upping the original low ball offer by a whopping $1. I am going...