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Welcome to the Feedback Discussion Board! This board is for eBay members to learn more about the Feedback forum from other community members with the support of eBay staff. If you are not an eBay registered user, please register here first - it's fast and free! Otherwise, click below to start a discussion or enter an existing thread. Prior to posting, please read and familiarize yourself with the eBay Board Usage Policies and the policy explanations. New to our discussion forums? Visit our Help page.
Recent Topics in Feedback
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Nov 6, 2009 9:57 PM
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I've heard ebay recently changed their policies about negative feedback. As a buyer, if I leave a negative feedback to a seller who took my money but did not ship the item to me, can this person retaliate and also give me a negative feedback?
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Nov 7, 2009 6:58 AM
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It takes longer to fill out, it takes longer to load, and I don't really get it... Please go back to the old system.
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Nov 6, 2009 12:01 AM
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I left honest neg FB for a seller who tried to make money off of the shipping costs even after being warned that such actions would not be tolerated and would be rewarded in FB accordingly. The items were an unbelievable bargain but shipping was way out there. I wrote and requested new shipping calculations and and it was reduced a tiny bit. I told the seller that I would be comparing the actual shipping on the package to what I had been charged and act accordingly. ( I absolutely hate being...
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Nov 6, 2009 10:27 PM
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I purchased a rather hard to find part at a very good price. The description was very short, so I had to rely mostly on the pics. I really did not have the time to post questions as it was an auction with a Buy-it-now option and I knew it would sell quickly. I messaged seller and said I was hoping it came with the correct screws. He said it did not, but he had a set that he would add. He also asked me (politely, and as a favor) to post immediate positive feedback so that his funds would be...
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Nov 6, 2009 10:55 PM
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Have a good one Those of you who think you know everything are annoying those of us who do.
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Nov 4, 2009 9:23 AM
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When being fair-minded just isn't cutting it... When you're always wrong... When you're just not getting enough patronizing remarks in your diet... At last, a support group for us. All we need now is a logo and a fight song... Charter member of the Seller Protection Squad.
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Nov 6, 2009 8:25 AM
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Ok, I'm trying to help someone decide how much of a refund they should make to a buyer. Here's the situation The guy sold a used but working computer for about 50% less than what he wanted for it. It ships (exact shipping charged), the day the buyer receives it he emails the seller (typing in all caps) talking about how it isn't as advertised and the unit was DOA. And demanding a return label be emailed ASAP. Seller asks could they attempt to troubleshoot the unit before they waste time...
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Nov 6, 2009 9:24 PM
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alot of the time, no communication takes place between buyer and seller because the transaction works out smoothly, so you could potentially get a low rating even if all of the other categories are perfect
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Nov 6, 2009 10:58 PM
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I have not received feedback on several of my last sales, which I assume the people received because they haven't contacted me. Should I contact these buyers to ask them to leave positive feedback if they were happy with their purchases?
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Nov 5, 2009 8:54 PM
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Don't ask me why but this has popped into my mind more than once. In every man and woman relationship it seems like the woman is always on the right side. I wonder why that is Myself......always on right every time Parents.....mom on right Rosanne....on right Brady mom....on right Edith Bunker...on right. Anyone know a left side mama??? I know its a silly thread....but do we have to be angry all the time? Oldklutz's This That and the Other .
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Nov 7, 2009 3:37 AM
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Re: Item # 310175965861 I purchased this on October 22. I bought a money order and mailed it the very next day, though I did miss the last mail collection of the day by 20 minutes, and it didn't really leave town until October 24. The payment went to Ohio from Kansas. On October 28 the seller marked my item as paid. On October 30 it showed a tracking number for the item, 420660329101148008600317942165, though ever since then it only shows that the post office has been notified to...
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Nov 5, 2009 9:53 PM
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Saw no friday chat and thought i'd try my hand at starting one. y'all will have to carry on as i must say good night. so till the 'marrow , a very good , good night love redbud We may walk a different path , but may be headed to the same place. So walk with me awhile when our paths cross. let's ease each other's load.
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Nov 7, 2009 4:58 AM
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Hey everyone, I purchased some CDs that I FINALLY got around to listening to. It's an older purchase and no longer shows up in "leave feedback" - how do I access older purchases? Thanks.
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Feb 10, 2008 8:30 PM
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Alright guys, who wants to start... Feedies ~
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Nov 7, 2009 5:00 AM
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The new method of feedback should register immediately and not give me the option of leaving feedback in the conventional way. Who has time to do this twice!?
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Nov 7, 2009 1:18 AM
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I'd like to leave feedback for a transaction, but ebay broke the links for an unexplained reason. Auction ended, I paid for item and seller shipped it just fine. Then, after the fact (about 1-2 days later) eBay removed the listed with no explanation. Now the transaction doesn't even show up (like it never existed). How do I leave feedback for the seller? Or and I just screwed?
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Nov 6, 2009 8:54 PM
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I recently listed an item and the buyer ended the auction with "Buy it Now" and paid for the item using paypal, but then he reversed the transaction. I just was browsing my account and my ebay bill says I owe $21 for listing the auction. How does that make any sense? Why am I paying ebay to list an item even if a sketchy buyer backs out of the transaction? Can you guys help me get this figured out... ebay customer service is not helping me
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Nov 6, 2009 9:08 PM
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I'll admit it...I'm a moron...or at least in this case I am. I sent out a hoodie that was won on Oct. 23. IT WAS NOT PAID FOR YET! I had sold another one exactly like it a week or so before, and I got them mixed up. What's worse is buyer has a feedback of 1. Can I still give them an unpaid item strike? Guess I can kiss the money goodbye, and hoodie goodbye!!!
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Oct 24, 2009 7:19 PM
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First of all how much time is spent here is the business of the poster...and nobody else. But accusations made me curious But....for the sake of argument. Lets take my count......which seems to vary a lot so I really don't think is exactly accurate. I have gone through several board changes so am going to assume at least 10 years are in the total. 17,038 posts is an average of 142 a month. Using 30 days in a month this comes out to an average of 5 a day. Yet there are comments of my...
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Nov 4, 2009 8:49 AM
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This buyer did not pay for the item said I was shill bidding "I did not know what shill bidding was had to look it up" so I opened a nonpaying bidder case still did not pay and told me if I casused him a strike that he would leave me NEG feedback well I clsoed the case to get my fees back the item was $100 and he left NEG feedback and got a strike can he get away with this? I emailed Ebay yesterday but have not got a return email! How can he not pay get a strike and still get to leave NEG...
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Nov 6, 2009 11:27 AM
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i get a lot of buyers who have 0 feedback and just signed up for ebay, they pay immediately and all but don't ever leave feedback, I need a way to block them...
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Jan 29, 2008 11:05 AM
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Obviously ebay "buys" a lot of things with the money they make off of my sells and has never been a seller. I VOTE A HUGE DOWN TO THIS!
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Nov 2, 2009 9:20 AM
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Hi everyone. I just got a neg. Well first, my 100% positive feedback score recieved a threat that I didn't bow down to and then I got the neg.
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Nov 6, 2009 12:16 PM
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No wonder their prices are the lowest. They save money by taking it from their workers pocketbooks...... Link Walmart blows
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Nov 6, 2009 4:52 PM
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Sometime ago,on some board somewhere, I read some random topic about what DSRs seller should get for a mistake in listing/item. I don't really want to take sides, it may or may not have been accurate what OP and seller described, but one post in that thread from another buyer kinda irked me. If the seller gives a full refund and pays for the return shipping, I would give a positive and a 5 on all the DSRs. If the seller does not pay for return shipping, then I would give a negative and...
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Nov 6, 2009 6:54 PM
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when someone buys from me how can i get a detailed feedback where they can rate shipping,postage etc
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Nov 6, 2009 4:32 PM
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"Smooth transaction"? How do they know it was a smooth transaction, if I don't have my item yet? What if it gets busted on it's way? What if any of the thousands of other things go wrong, that can go wrong?
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Nov 6, 2009 11:35 AM
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The vast majority of quality high-volume Sellers leave an automated positive feedback for the Buyer triggered by their payment. Something like "Fast payer. Thank you for your business.". It doesn't matter whether the Buyer paid fast or not. The Seller's positive is just a symbolic gesture to the Buyer thanking them for the payment. The reasons they do this are quite logical. First, it is polite. It reflects well on their professionalism and confidence as a Seller. Second, it is a waste of...
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Nov 5, 2009 8:02 PM
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I am at least 40 positive feedbacks short of what I should have. I always pay quick and give positive feedback right away. From now on I will waste a few more moments of my life sending a message to buyers that I have received the item(s) and that they were received in satisfactory condition. I will then communicate that they will receive their feedback AFTER I get mine. I am the customer. That's my money in your pocket. Recently, after a week or so of silence, I sent a message to a...
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Nov 6, 2009 7:25 PM
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I bought an item a little while ago. I have not heard from the seller or received feedback. I paid right away. How long do I wait to report that my item was not sent? Is it common practice for sellers to wait until the buyer posts feedback?
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Oct 24, 2009 12:17 PM
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To me it seems very odd that you would not get your feedback as soon as you pay them. You have done your part and have fulfilled your end of the auction so why do some sellers do this? Perhaps someone can enlighten me on the possible reasons, because nothing I can come up with makes any sense.
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Nov 6, 2009 12:21 PM
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The small priority FRB is actually a simple re-label of a long time ordinary priority box. The new one says FRB, the old one not. I have maybe 20 of the old ones. Any ideas as to how risky it would be to just use them as FRBs (FRB postage) in cases where it weighs over 1 lb? Yeah, I know they're free, and I know I can discard the old ones, but it seems unpleasant to do so.
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Nov 6, 2009 6:24 PM
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The new feedback system eBay is trying sucks! Leaving feedback has always been fast and simple. There's no point in trying to fix something that isn't broken, or making it more difficult and time-consuming to use.
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Nov 6, 2009 11:15 AM
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A seller demands the buyer to leave a feedback before he/she does it for the buyer. Is it right? I don't think so. Should feed backs be send independently from seller/buyers so one can feel free to tell some true about either one!
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Oct 21, 2009 9:57 PM
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Wow! Some people have extreme patience. I just received a negative feedback in retaliation for feedback I left more than 18 months ago. The recent transaction was #220493174523 and his feedback was a near duplicate to the comment I left him on June 16, 2008. It's easy to find as he hasn't had more than 50 transactions in the last 2 years. This is clearly retaliatory for several reasons (despite the long delay): 1) The comment is near identical to mine 2) $2.50 s&h is a far cry from...
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Sep 25, 2004 8:00 AM
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Ok, y'all. You know it's out there. You may even have received it yourself. (I hope you've never done it!) The DREADED NASTY FEEDBACK. Not just negative, but go for the jugular nasty. Retaliation worthy of Saddam nasty. Meanness from a professional meanie nasty. You KNOW what I'm talkin' about. Rules-- *No ID's please *Edit out profanity with &*^%# or this thread will get booted *Have fun Here is my first, but I bet not last, nomination:
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Nov 6, 2009 1:27 PM
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I bought a pitcher described as glass. When I got it, it is not glass but porcelain. Notified the seller, she said return it for a refund She apologized, saying she is still learning about antiques. Assuming I get the refund as promised, positive feedback is clearly in order. How many stars for "item as described" since it was described as glass and is not? Besides the return shipping I am out, shouldn't other bidders know that she is " still learning" ? Also, charged $6.50 shipping for...
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Nov 6, 2009 12:22 PM
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I am trying to leave negative feedback for an item i purchased here. The post said they were leather boots. But actually only the counters were leather. Annoyed. Can people block negative feedback to go on their page?
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Nov 6, 2009 4:22 PM
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The 10% ebay discount incentive. If I buy a $100 item and have to return the item for refund using paypal dispute, does paypal 1.) Refund $100? 2.) Refund $90 and give me another 10% code number? 3.) Refund $90 and not give another 10% code number?
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Nov 6, 2009 3:34 PM
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I bought item two months a go from seller and after two months of waiting I finally got it. Problem is that one of them is kept in a shop window and it is damaged and different color. Seller does not replay on my messages ! I feel cheated now and I can't leave negative feedback, seems to me I am late. There is no option of leaving feedback. Please if there is any way off dealing with this problem, I would appreciate any suggestion. Thanks in advance
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Nov 6, 2009 11:33 AM
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I used to leave everyone feedback, but since you can't leave anything but possitives, I only leave it for newbies who don't have a star yet. I also leave it for good sellers who also buy, since feedback is important for their "good standing" in ebay. NOW DOESN'T THIS TICK OFF A LOT OF BUYERS??? I hope so. I hope they get so ticked off that they run to ebay and beg for the old feedback system!!! p.s. I have had more dishonest buyers than ever since the new feedback policy. THANKS A LOT EBAY.
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Nov 5, 2009 8:46 PM
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I'd like some current points of view when it comes to sellers requesting feedback from buyers. Back in the day, I was a PS on eBay; and during that time the star rating system was already in place. Also, during that time, it was considered to be a Faux Pas for a seller to ask for, remind a buyer, or explain the system to a buyer. Just curious, is this standard now?
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Nov 6, 2009 7:44 AM
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When I go to click on the button to leave the feedback nothing happens. Is this ebay's way to control things so that they don't want ANY more negative feedback?
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Nov 3, 2009 8:45 PM
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I took a chance on a first time seller with no feedback. The item I wanted and purchased and what I received are not the same. I purchased white seed beads and received green. Since they came from China, I feel it would be a waste of money to return them, but cannot leave positive feedback. I've never left anything but positive feedback before. May I have your advice? ....Gail
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Oct 27, 2009 5:41 PM
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I still don't understand this policy of sellers withholding feedback until they receive positive (yes, positive only) feedback from the buyer. Now, maybe I'm new to the concept of buying and selling, but as a buyer, once I've won and paid for said item, my responsibility is done, and therefore I am DUE my feedback. If you're a stand-up seller, ethical, moral, and all that, and you uphold your responsibilities in the purchase, there should be no paranoia about receiving negative feedback....
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Nov 6, 2009 11:28 AM
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Ran across this at the end of an auction description and wanted a little FB about how you see it. I understand it's not against policy, just a bit of a turn off for me. What do you think? "Feedback will only be left after you the buyer, leaves feedback to me, the seller."
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Nov 5, 2009 9:16 PM
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For instance, I have only paid for an item and the seller FB's "A++++++ BUYER GREAT COMMUNICATION". I haven't done anything to deserve this as a feedback. "Used paypal paid w/in 1hr of winning" would've been better. As it is I had to ask "where is it". Turns out they haven't shipped it yet and won't ship for a week. This is where I FB "Doesn't communicate well" because the seller should've said that as soon as I paid. I'm tired of this. This negates FB. Who really cares to look at it...
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Nov 6, 2009 12:16 AM
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I'd ask the responses to be snark free, but I'm sure that will just open me up to more snarks. I'm just trying to understand eBay's reasoning as to why Sellers can ONLY leave positive feedback, or no feedback at all. Is it because a buyer's ONLY obligation is to pay for the item, and if they don't do so it is handled in another way? That seems unfair. Shouldn't we be able to leave a mark on their account for the world to see, indicating that they refused to pay? Please enlighten me.
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Nov 5, 2009 2:00 PM
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I purchased multi items from one seller and upon winning paid in full the very same day though paypal. After a week, requesting info on shipping..no response. After two more requests seller finally said "ok..I will get them out"..no tracking info. After another week..and an other request, no response. Finally filed for resolution, which she then stated that items were ready to ship but she had been sick..at which time I requested whether she would be able to still send them and she stated...
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Nov 4, 2009 7:15 AM
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A seller sold me a pair of pants 2 months ago. I knew coming from thailand it would takes some time to recieve the item in the states. I gave it almost 2 months. At that point I placed negative feedback and contacted the seller at the same time. I honestly didnt realize that negative feedback was so hard to have removed or edit but either way 2 months and something was going on and negative feeback was how I thoaught you contacted the seller. Now the seller sent me a note...
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